Four Lessons You Can Learn about Personal Effectiveness from the Ryder Cup

Happy business people

Firstly: if you don’t know about the Ryder Cup it is a biannual golf match played between the professional golfers of Europe and those of the USA. As with many international sporting events it is used by many commentators as a barometer of what is good or bad about the state of the particular sport,…

Avoid Costly Law Suits Through Proper Winter Maintenance

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Slip and fall law suits increase exponentially in winter, where icy surfaces increase hazards and snow may not have been cleared. As a business, you are required to keep areas such as aisles, stairs, walkways, car parks, and other parts of the premises reasonably safe for clients and employees. Legal Liability in Winter Your legal…

Why is nailing your niche so darned difficult?

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Your Niche. Your Unique Selling point. Unique Value Proposition. Compelling Value Proposition. Useful Value Proposition. Oh Help! Whatever you call it – and that’s a whole topic in itself – why is it so darned difficult to find it, define it and then ‘sell it’ to the people you want to buy your stuff. Okay,…

A New Space: How Storage is Redefining Business

Storage Office

Every so often a business game changer comes along that prompts a rethink on common work flow and logistic methods. Storage may not be top of mind when you think about business solutions, but it can make or break a commercial venture. How Businesses Have Changed According to a recent report in the Guardian, the…

How Enterprise Unified Communication Technology Is Changing Business

Man holding a note that reads 'call me'

Do you remember those small handwritten sticky notes that people used for phone messages? Communications has come a long way since then, but are we really any better at getting the message to the right person at the right time? Sticky notes have been replaced by email or text messages. Face-to-face meetings are often replaced…

Automated appointment reminders and HIPAA

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I get asked all the time if we are “HIPAA Compliant” and honestly I have no idea! OK, I’m only kidding. Of course I know if we are HIPAA compliant, and we ARE, but most people probably either don’t know what HIPAA compliance is or don’t know how it relates to sending automated appointment reminders.…

What Is the Best Flooring Option for Your Commercial Kitchen?

Commercial Kitchen Flooring

The flooring in a commercial kitchen needs to withstand far more punishment than in a domestic setting. The heavy traffic created by the constant coming and going of kitchen and waiting staff can take a heavy toll over time, so commercial flooring needs to be hard-wearing. It must be able to withstand very high temperatures,…

Ideas – Business Quote of the Week

Ideas Business Quotes

“Ours is the age of substitutes; instead of language, we have jargon; instead of principles, slogan; and, instead of genuine ideas, bright ideas.” – Eric Bentley, British writer. Too often as business owners there is the temptation to talk in a language that is only understood by you and the people who are part of…

Do you really “get” emotional intelligence?

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Over the last couple of months I have been running a series of workshops on emotional intelligence and from them I am now running a further series of six workshops going deeper into different aspects of EI. One of the interesting learnings for me has been the realisation that EI is one of those things…

Generation Recession: a small business evolution

Business DNA

There’s a new breed of start-up – they’re younger, more optimistic and ready to innovate. This year’s DNA of an Entrepreneur Report – which explores the challenges of small business owners, along with what makes them tick – reveals that the recession has had a big impact on the way start-ups operate, leading to a…

Ethics – Business Quote of the Week

Ethics Business Quotes

“To run this business… you need… optimism, humanism, enthusiasm, intuition, curiosity, love, humour, magic and fun and that secret ingredient – euphoria.” – Anita Roddick Anita was talking about her very unique business The Body Shop, but in reality these are qualities that any entrepreneur will need to run their own business successfully. Optimism: Because…

Wealth – Business Quote of the Week

Wealth Business Quotes

“The most successful people are those who take pride in their work, pride in their family… It is great to attain wealth, but money is really just one way – and hardly the best way – to keep score.” – Kemmons Wilson (1913-2003) US entrepreneur and founder of Holiday Inn. It is tempting to see…

Enthusiasm – Business Quote of the Week

Enthusiasm Business Quotes

“A mediocre idea that generates enthusiasm will go further than a great idea that inspires no one.” – Mary Kay Ash, US entrepreneur An unfortunate truth of entrepreneurship that many people will not tell you is that often the best idea for a product or service is not the one that ultimately wins out and…

Should You Be Using a HR Software System in Your Business?

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Many small businesses will handle their personnel administration processes, such as attendance tracking, contracts management, appraisals in a make-do and highly distributed system of Excel files, word files, document scans etc… This is not usually a conscious decision; it’s more likely that it has evolved that way through necessity as a result of the time…

The history of email

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Nowadays, we take email for granted but many people do not know the history of email and how it came to be such an effective and widely-used communication tool. Therefore, we’ve taken it upon ourselves to document a brief history of email, so that people who use it on a day-to-day basis can appreciate just…

Strategy – Business Quote of the Week

Strategy Business Quotes

“I believe that you have to understand the economics of a business before you have a strategy, and you have to understand your strategy before you have a structure. If you get these in the wrong order, you will probably fail.” – Michael Dell, CEO of Dell Computers It is surprising how often a business…

Micro Enterprise Revolution!

Tony Robinson

The Small Business Blog’s favourite author Tony Robinson OBE appeared in The Guardian yesterday calling for the state to help kickstart a micro-enterprise revolution. He even gave a shout-out to Stefan Töpfer, the owner of this blog and founder of the WinWeb Hub initiative. (via The Guardian)

Boost Your Business with a Bespoke Veranda

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As summer draws to a close, many businesses are tightening their belts in anticipation of lower profits this autumn. The end of summer marks a decline in revenue for businesses for a number of reasons: people are put off by wet, cold weather; parents go out less as they have no children to occupy and…

Infographic: Training Methods

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The world of training is undergoing a rapid change. Last year US businesses spent $55 billion on training. This might seem like a very large amount, but when you consider that in 2012 it was $164.2 billion then you can see evidence of a massive decline. But the overall amount of training taking place is…

Research – Business Quote of the Week

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“Most of the information we use now is obtained free… and there is no way of knowing anymore whether the information on which we base our own information for distribution is true or false. But that doesn’t seem to mattter; all that matters is that the information comes from a reputable source.” – Joseph Heller,…

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