Mouth to Mouth Marketing

Getting new prospects is the first step in getting new clients and orders. Even then it is not certain you will get any new business. Over the years I have learned one thing, customer referrals are by a long way the best way to get new customers. Simply put, clients who talk about you do…

Meetings, Meetings, Meetings

Meetings, Meetings, Meetings

Do you really need to have a meeting? I would suggest not! Meetings cost time – which means money. Often meetings achieve very little and are not really necessary. But should you need to discuss – person to person – any issues, there are other ways to hold a meeting too. Here to help you…

Is average good?

When you talk to people about how their business is doing, they will often say something like: ‘OK – average, I guess.’ What does that even mean, I do not know and more to the point the people who said it don’t know either. I’m much more for the way Australians use the word ‘average’!…

White collar crime does pay, doesn’t it?

White collar crime does pay, doesn’t it?

My favourite group of people, the bankers, are in the news again. This time it is not mainly about fraud, but about £16.5m extra bonuses paid by Barclays Bank to its executives. While the rest of us has to live with cuts to our welfare state, these guys are paying themselves more and more money,…

Can’t Travel to Work? It Doesn’t Matter if You’re in The Cloud!

Can’t Travel to Work? It Doesn’t Matter if You’re in The Cloud!

If you’re sick of staff sickness, the Cloud could be your remedy Discover how embracing the Cloud can help keep workers working and your business booming. Employee absence due to ill health costs the UK economy almost £29 billion every year. As you can imagine, the worse hit are the small and medium sized businesses,…

Are we all hypocrites?

Are we all hypocrites?

How often have I complained about our High Street consisting of only coffee shops and charity shops – not that I have anything against charity shops or coffee shops for that matter? Everyone I talk to says it is sad to see all the independent shop owners go and disappear. It is especially poignant when…

Create the ultimate home office working environment in 5 easy steps

Create the ultimate home office working environment in 5 easy steps

With increasing numbers of people working from home, such as knowledge workers, freelancers, and stock traders, a high specification office is not a luxury any more – it’s essential for your health and effectiveness. As well as helping you work efficiently, a home office can allow you to enjoy some creature comforts. However, with most…

Ready to Take Your Startup to the Next Level? Consider Outsourcing These Services

Ready to Take Your Startup to the Next Level? Consider Outsourcing These Services

Outsourcing sometimes gets a bad reputation as it can conjure up images of workers being paid low wages while a company’s profits soar. While that certainly happens in some instances, outsourcing can also be a really savvy way for business owners to take their startup operations to the next level. Below you’ll find a list…

How to achieve simplicity in a complex world.

How to achieve simplicity in a complex world.

Making it easy for your customers to do business with you is one of the cornerstones of business success. Customers are happy to invest in relationships that promise simplicity in the future, i.e. with their personal data. But what good is all that if that data is then locked away and not available when needed,…

Is Labour saying all small businesses are tax dodgers?

Is Labour saying all small businesses are tax dodgers?

It is so ‘cute’ to see how naive Ed Balls really is – £10 to have your hedge cut? What century is he living in? No wonder we are struggling with the minimum wage. Better yet, he seems to say that most micro and small business owners are tax dodgers. Does he ever consider how…

People do business with people.

People do business with people.

I think anyone knows that doing business is often all about personal relationships, especially in the B2B sector and when it comes to substantial personal investments. Not surprising then that building a personal relationship with your new business partner is essential to the final outcome. Find out how to do better in the future.

MYOB vs XERO – War amongst the irrelevant?

MYOB vs XERO – War amongst the irrelevant?

It is almost tragic to see the CEO's of MYOB and Xero have a go at one another. They both seem to forget that what they call innovation may very well damage their clients business, at least in my opinion. Using any of these fragmented software solutions vs. an integrated, simplified business software solution, will create IT complexities that are hampering business. So - are you ready to simplify IT?

Cameron to help 500 companies, out of 5.2 million – how fair is that?

Cameron to help 500 companies, out of 5.2 million – how fair is that?

Our political ‘elite’ is really struggling to understand the business landscape. This focus on fast-growing companies is short sighted as usual. What counts is the five year mortality rate of businesses, nothing any government has ever done has changed the 50% plus failure rate.

Internet of Things or Does your TV talk about you?

Internet of Things or Does your TV talk about you?

Connecting appliances you use in your daily life to the internet can be a two sided sword, as Chris Matyszczyk (@ChrisMatyszczyk) writes in his article about the fact that Samsung not only records but also shares your conversations with third parties. What is the price of our privacy?

Working from home and in the cloud.

Working from home and in the cloud.

More people than ever are working from home and using cloud computing technology to do so. But as Jacqueline Whitmore, over at the Entrepreneur website writes there is more to working from home than meets the eye. She offers six best practices for working from home successfully and yes she does it herself.

WinWeb CEO Stefan Töpfer on ABC Radio about small business IT.

WinWeb CEO Stefan Töpfer on ABC Radio about small business IT.

How can the right business software help a business of any size to succeed with their business objectives? This and how important are micro businesses are for the economy, are the topics of this interview with Australian ABC chat-show host Ryk Goddard. Even micro businesses need to get IT right to succeed with their business…

How Your Business Could Benefit from Mobile Shredding Services

How Your Business Could Benefit from Mobile Shredding Services

All businesses, whether large or small, will produce or possess sensitive information. This data must be kept confidential in order to protect the interests of an organisation. If you do not dispose of this data in the right manner, it could compromise your company as well as your clients. It is important to get rid…

Misconceptions of the Open Plan Office

Misconceptions of the Open Plan Office

Over the past decade, our obsession with the open plan office has well and truly skyrocketed. Small businesses everywhere have been following in Google, Facebook and eBay’s footsteps, knocking down the dividers and grouping people together in a desperate bid to save space, encourage collaboration, and increase teamwork. All of this sounds great, especially when…

How Should I Legally Structure My Startup Business?

How Should I Legally Structure My Startup Business?

Along with the countless other things a start-up has to deal with when setting up a company, there is the major decision of how the company should trade legally. Establishing it correctly at the outset is crucial and could eliminate many issues along the way. It could also have profound implications for the financial future…

Working at a height

Working at a height

What should you be mindful of when working at a height? Safety Concerns When Working At a Height Official statistics from the Government Department of Work and Pensions reports that a million British businesses and 10 million workers are estimated to carry out jobs involving some form of work at height every year. The Chair…

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