After spending a couple of hours on online support on Saturday and Sunday, following our new Plug-in CashBook (find Demo here) release, you may be mistaken to believe that I was helping my customers to use the new plug-in. That of course is true in a fashion, but most of all my clients helped me to sort out the obvious marketing nightmare I had created.
In my last post about CashBook I said it needed AccountsOffice+ or OnlineOffice. You may know that AccountsOffice is free of charge, and as promised it will stay that way. Following the “online support” I received over the weekend here are the changes I have decided to implement:
- WinWeb CashBook will be a standalone product from tomorrow.
- Anyone can sign up for it from our website and use it.
- Some browser issues will also be resolved.
- WinWeb CashBook single user version will also be free.
Another great idea, I had from one of my “new” accountant partners, was to use WinWeb CashBook, even for those “plastic bag” accounting clients who do not want to get involved, on a in-house basis. What that means is the accountant or bookkeeper will use an admin person to enter the receipts into WinWeb CashBook and then the accountant / bookkeeper will process the entries. This will be a big time saving for the professional part of the work, allowing the accountant/bookkeeper to service more clients.
Every day when I do online support, I think I get more out of it then my clients, and that is not only because I “suck” at giving support! Thank you everyone!
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