Google, am I stupid – or what is going on?

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If you search google for ” Apple Focus Customer” you get on the first page my post entry about “Learn About Customer Focus From Big Business.

Nowhere on my blog page, including the comments, can I find:

“I can not say enough good things about Apple customer support.”

How did that get there? I guess after my two posts recently about the bad customer care situation with Apple – this can only be a joke?

Can anyone enlighten me, did I get something wrong, am I going paranoid or is this a flagrant misrepresentation of my original posting? ST.

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