March 2010
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Day March 24, 2010

Budget 2010 – The Saviour for Small Businesses?

Today, Alistair Darling revealed the budget for the coming year. A lot of policies were focused was on helping small businesses with a “£2.5 billion one-off growth package”. Really, though, this is going to do little to really help small businesses. The chancellor included tax breaks, better access to credit, better payment terms from the…

Good Customer Service Can Go A Long Way

For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. You have already got them hooked; now you just need to keep them! The key to keeping customers, and I’m sure…

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