April 2011
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Day April 28, 2011

Competitive Edge: Customer Response Time

According to pan-European research conducted by Vodafone, 78 % of European SMEs believe that responding faster to customer inquiries is key to win new business. Other research suggests UK SMEs adopt key technologies like cloud computing much slower than their European counterparts. In a time when we see the number of communication channels multiply –…

UK Economy in “Fragile Recovery”

The UK economy grew by 0.5% in Q1 of 2011 – apparently reducing the risk of a double-dip recession. Different sectors have grown at different speeds, the manufacturing sector is doing very well, while others are struggling to make any gains. Bank lending to the SME sector has fallen again, which makes you wonder. Manufacturing…

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