December 2011
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Month December 2011

Top 5 Tips for Ecommerce at Xmas

The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. 1. Keep track of what your competitors are doing over the festive period. If they are undercutting you by a huge margin you may wish to react to their price cuts. 2. Add personal touches…

Courtesy, riots, customer service and employee engagement

Over the last few days a series of reports by Parliament, the police and the press have been released looking into the cause of England’s August riots. You can read an overview in the BBC article: Were the riots caused by bad manners? In each of the reports, one trend/word/observation/conclusion….call it what you will has…

Mirror Mirror on the wall…’tis the season to reflect

I have often been quoted as saying you need more than just a good idea to get a business off the ground.  I’m sure over the festive season many people taking a rest from work will be hearing the cogs whizzing as they take some time out to ponder on a new business idea, and…

Top 5 Small Business Xmas Tips

The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. 1. Use the Xmas period as an excellent excuse to conduct marketing activities. Contact all of the people who have purchased from you in the past. 2. Prepare for the festive season well in advance.…

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