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Year 2011

Top 5 Tips for Ecommerce at Xmas

The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. 1. Keep track of what your competitors are doing over the festive period. If they are undercutting you by a huge margin you may wish to react to their price cuts. 2. Add personal touches…

Courtesy, riots, customer service and employee engagement

Over the last few days a series of reports by Parliament, the police and the press have been released looking into the cause of England’s August riots. You can read an overview in the BBC article: Were the riots caused by bad manners? In each of the reports, one trend/word/observation/conclusion….call it what you will has…

Mirror Mirror on the wall…’tis the season to reflect

I have often been quoted as saying you need more than just a good idea to get a business off the ground.  I’m sure over the festive season many people taking a rest from work will be hearing the cogs whizzing as they take some time out to ponder on a new business idea, and…

Top 5 Small Business Xmas Tips

The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. 1. Use the Xmas period as an excellent excuse to conduct marketing activities. Contact all of the people who have purchased from you in the past. 2. Prepare for the festive season well in advance.…

The mindset of small business

I recently came across a couple of interesting INFOGRAPHICS relating to small and micro-enterprises in the UK and USA which I would like to share with you.  The first is from the UK based on research from Smarta – the DNA of Sole Traders. In a nutshell it says that UK sole traders are ‘motivated…

Protect Your Customers With Public Liability Insurance

Businesses credibility can only really be viewed by the service it provides to its customers. With this in mind, this is why any business that is serious about its credibility should do its best to make sure their company is based on a strong foundation. An element of this proposition consists of creating financial security…

‘Build it and they will come’ leaves too much to chance

There’s an old adage “Build it and they will come”. I’m not sure where it originates from but it was popularised by James Earl Jones, playing Terence Mann, when speaking to Ray Kinsella, played by Kevin Costner, in the film: Field of Dreams. I’ve heard this seen and heard this idea used in business, particularly…

The Best Biz Mentors Can Be A Tad Crazy

My Dad I reckon my first business mentor was my Dad. He started his own business, working from home, because, like many people I know, it was the best way of earning a living. His health was very poor so he had to pack in his job. In the five years between me being 13…

Business Awards – you have to be in them to win them

The last few months has seen a flurry of activity on the Business Awards scene – from Start-ups to Growth business, from Social entrepreneurs to Mumpreneurs there are so many opportunities to get your business noticed by entering a competition, being shortlisted, and potentially winning an award. The big questions is, when there’s already so…

Top 5 Tips for Making Your First Sale

The weekly top 5 tips post is always full of helpful hints and advice for small, home and micro business owners. 1. Offer your product or service at a lower price if someone tells you that they already have a supplier. Reduced risk is always an attractive proposition. 2. Be tenacious when it comes to…

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