April 2013
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Day April 12, 2013

Customer Care – The 360° View

Customer Care – The 360° View

As a small enterprise, the way you treat your customers is extremely important. You simply cannot afford to annoy them or lose their support. The best way to show customers how valuable they are to your organisation is to use all the information you have generated about them throughout the duration of your relationship and…

Infographic: Cloud Savings

Infographic: Cloud Savings

If you are a regular reader of TSBB you will be aware of many of the benefits that the Cloud offers to small and medium enterprises. Chief among those benefits are the cost savings that can be made by switching some of your core business processes to the Cloud. The fun infographic below reveals why…

Avoiding accounting errors

Avoiding accounting errors

April brings the start of a new tax year. That means that now is a great time to leave behind any bad habits that you have when it comes to managing your business finances. To help you along the way, it might be a good idea to check out this post by Emily Coltman on…

Is your website mobile optimised?

Is your website mobile optimised?

According to YouGov over 55% of the mobile-wielding British public will be using a smartphone in 2013, with one-in-three regularly using their phone to browse the internet. That’s over 14 million people in the UK accessing the internet from their mobile phones every day. This brave new world of information access means a mobile optimised…

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