According to a study reported by the Daily Mail, it seems like our increasingly digital world is causing us to collectively retreat into our shell in terms of social interactions.
Forty per cent of the people surveyed felt as if small talk about things like the weather was simply pointless and awkward. One third of people are now uncomfortable talking to people they don’t know.
Do you do most of your communication electronically and, if so, do you feel like it has impacted on your business? Are the positive interactions you might be missing out on outweighed by the potential of having an awkward encounter that you would rather avoid?