Category Business Success

Mafia Offer

Gloomy news everywhere, apparently the world economy is heading for another recession, the Euro leders still can’t get it together, more austerity on the way and so on…. How can a SME/SMB survive in these circumstances? Answer: ‘Mafia Offer – An offer a customer can’t refuse!’ In my last post I wrote about value propositions…

How do you keep your business fresh?

Be disruptive not desperate ‘I’ll do it’. That’s the response you get from Tony Robinson OBE’s answer-phone. It doesn’t surprise me that he’s desperate for work – he can’t do anything. As a literary agent, to yours truly, he’s been as successful as my goldfish. His long suffering wife, Eileen, tells me that he is…

Small Business Smooth Operators

Many small business owners feel there are simply not enough hours in the day to get things done and ultimately their productivity suffers as a result of this. But there are a number of small changes you can make when running a business that will have a big impact on your working life. The most…

Be Wary of the Dream Sellers

Unlocking the handcuffs No, I’m not talking about the bondage scenes in ’50 Sheds du Lait’ my latest, erotic fantasy novel. My next book is about a billionaire dairy farmer hooked on gorgonzola and addicted to early morning visits to the ‘Beyond the Pail Room’ with a trainee yoghurt maker. I’m talking about the multi-billion…

What you think about your customers and how you serve them will define and drive what you receive from them

Following on from my previous post (You cannot improve one thing by 1000% but you can improve 1000 little things by 1%), I’d like to share with you another quote: A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an…

You cannot improve one thing by 1000% but you can improve 1000 little things by 1%

I like quotes because they can take a whole heap of learning and experience and deliver it in a few powerful words. So, as part of my posts here going forward, I thought I’d share a few quotes with you and what I think they mean. Here’s one I really like: “You cannot improve one…

Most Politicians, Bankers and big companies have no idea what it is like to be a small business owner

Recently, I was going through my Evernote archives of articles that I had ‘clipped’ over the last month and that I thought would be good feedstock for blog posts. As I was going through all of the articles, I came across Most small business owners have skipped paychecks from Yahoo! Small Business Advisor. When I…

Business Passion

Today I had a conversation on LinkedIn with some of my contacts about business passion, here are three statements I wholeheartedly agree with: Passion can be the reason you make a lot of money. Passion can be the reason you lose a lot of money. Passion can also be the reason you don’t care about…

Cloud computing, your business and your customers – the four things you need to know

Many of you will know that the founder of this blog Stefan Töpfer, founded and is steadily building, Winweb, a cloud computing firm. I have known Stefan for a while now after I interviewed him for a book, Rare Business (you can buy a copy here) that I wrote in 2010. Since then I have…

Rocking the Old Boys’ Clubs

Waspies mean business Keep up won’t you? News that there are now 395,000 independent, own biz, direct sellers in the UK, up 20,000 since 2009 with an increase of 120% in party plan revenue, got me thinking. You’d be right in guessing that I’m more Agent Provocateur than Ann Summers but what’s not to like…

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