Category be successful

The Real Deal – Don’t Accept Anything Less

Entrepreneur Conferences need a business health warning. November and March are always the biggest months for Enterprise and Entrepreneurship conferences. Last week, I was lucky enough to be in Liverpool for the Global Entrepreneurship Congress. Last year it was in Dubai and next year it’s in Rio de Janeiro so we were lucky to have…

Gurus with Forked Tongues

Today, I want to offer some advice to all my start up and micro-business owner fans on what advice not to take from silver tongued experts and gurus. I’m on the train. I’ve been at my publishers in London checking on new cover designs for the third edition of ‘Stripping for Freedom’ and before that…

The Best Biz Mentors Can Be A Tad Crazy

My Dad I reckon my first business mentor was my Dad. He started his own business, working from home, because, like many people I know, it was the best way of earning a living. His health was very poor so he had to pack in his job. In the five years between me being 13…

Life’s a Pitch and then they buy

As a small business you know that every communication counts. When speaking with customers, suppliers, investors, competitors, or peers, the way in which you present yourself and your business will have a lasting impact on whether or not they do business with you, or in the case of competitors treat you as a genuine threat…

Good Enough Beats Perfect

Think about Skype, sometimes the calls I make are very good and sometimes very bad and anything in between. In other words you can’t say their service is perfect! Most of the calls you make are free anyway and the calls you pay for are very cheap – above all Skype is convenient. I’m sure…

Quality of Service – QoS

These days a I buy my computers from Apple – that used to be very different years ago, I’d buy a PC and compare prices. You may ask why, since Apple Macs are so much more expensive. “ Quality is remembered long after the price is forgotten!~ Gucci Slogan Expensive, for me, is a long…

Small Business Sales Performance – Q1/2011

The Open University just published their Quarterly Survey of Small Business in Britain and I want to share one graph with you here. As you can see micro and small business are suffering in this economic climate more than the mid-size and large businesses – why do you think that is? This graph has been…

Upper Class Virgin.

I’m sitting here waiting for my flight to the US to depart and I’m flying with Richard Branson’s Virgin Atlantic. I’m thinking back a few decades to when it was I heard the name Virgin or Richard Branson for the first time. I remember listening to him when he was asked why he started Virgin…

Stop Selling. Stop Talking. Listen.

You’ve done the marketing and your efforts have paid off – customers are contacting you – should you keep on selling? When a customer starts talking to you he/she has already decided you are a person who could help to solve a problem, no more selling required. If you keep on with your sales talk,…

Know Your Business Inside Out

As a small business owner in control of a successful business, it can be tempting to simply sit back and allow it to almost run itself. The problem with this approach is that it causes you to become detached from the business and too far removed to put things right when they start to go…

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