Category Finance

Crowdfunding – could it work for your business?

Crowdfunding is becoming an increasingly popular method for small businesses and social ventures to raise much needed funds.  The map below gives you some idea of the scale of growth in Crowdfunding over recent years.  Interestingly, the same source indicates that 46% of all UK Crowdfunding platforms were launched in 2011 alone, so with the growth in such sites I wanted to write about the ups and downs of Crowdfunding from a small business perspective.
Worldwide map of Crowdfunding platforms

What exactly is Crowdfunding?
The idea behind crowdfunding is a relatively simple one. You have a business idea or want to grow your business but need money to make this happen. Visit your chosen crowdfunding platform, create your pitch, set your financial target, and promote your project to anyone online or offline who you think might want to invest in it, for example family, friends, clients, suppliers, twitter followers, linkedin (you get the idea). You offer rewards (traditional Crowdfunding) or a share of equity/revenue (commercial Crowdfunding) in return for the investment. When you reach your target, you get your money and get delivering on all those promises.

Sounds simple enough! So once your project has been listed you sit back and let the money roll in?
Alas, nothing could be further from the truth. In fact if you haven’t already been building your profile and marketing to your target audience before you post you’re going to have to work flat out to raise the funds you need. The onus is very much on YOU to promote your project and get the investors in.  At the time of writing this blog 31 projects, that’s 67% of those listed currently on the commercial Crowdfunding site Crowdcube® have 10% funding or less (many at 0%). Looking at some of the successes on the site it’s not difficult to spot the more established companies securing their investment fairly quickly (Kammerling’s £180k; The Rushmore Group Ltd £1m).  I’m not saying they didn’t have to work to secure their investment but a more established brand is likely to have a head-start.

How much does it cost to post a project?
At the current time the majority of sites don’t charge to list your project, but do  take a fee when projects reach their investment target. The average seems to be around 5% of the target achieved.

What do I have to offer in return?
Different sites have different rules so be clear about this before deciding whether to part with equity or offer rewards. Rewards (or ‘perks’ as they are called on some sites) could be anything relevant to your project such as free tickets to a show to an acknowledgement on a website or free/discounted products depending on how much is pledged.  Crowdcube® require you to release equity in return for pledges so you’ll need to make sure you have the right company structure for this and think carefully about how much equity you’re prepared to offer.  Most sites have an area where you can interact with investors and let them know how plans are progressing.

The art of pitching
Creating a memorable pitch (usually in video format) is a crucial part of the Crowdfunding process and it’s probably true to say many small businesses don’t have spare video footage hanging around that can be used. Even if you did, you need to know how to make your video appealing to potential investors and get your message across in a very short space of time.

You have to remember that whilst the Crowdfunding websites are providing a platform for you, that is all they are doing. It is YOU who has to put the work in to promote it, market it and reach your intended audience. You’ll be competing against plenty of other businesses so creating a compelling pitch, sometimes in less than a minute, can be a real challenge.  It’s worthwhile looking at the different sites and watching the videos of those projects who have secured 100% funding to get some ideas for your pitch. It may even be worth having a chat with one or two of them to find out just how much work they put in ‘behind the scenes’ to reach their target.

Dribble Delights – an example of a small business Crowdfunding
I caught up recently with Cheryl Ryder owner of Dribble Delights who currently has her project posted on Bloom VC a site which allows you to ‘make a promise’ to investors in return for their money. I asked her about her Crowdfunding experience so far.

Cheryl’s idea for a range of dairy-free foods for babies and toddlers stemmed from her own experiences as a Mum of a now 3 children, all of whom are dairy-intolerant. She became exasperated at the lack of choice on the shelves when it came to party food and treats in particular.  She entered the company into The Pitch 2011 competition with just an idea and became one of five finalists in the Scottish heat. This spurred her on to take the idea forward but as is often the case, funds were needed to turn it into a reality. Enter Crowdfunding.

“It seemed like a good idea” said Cheryl “we had nothing to lose and everything to gain by trying to raise funds this way”. Although Dribble Delights have not yet reached their target funding (they have 30 days left but have so far secured just 3% of their target £7300), Cheryl is keen to point out what a positive experience it has been for them and the value of using the Crowdfunding platform to get their message out there.

If anyone enters Crowdfunding simply to get money then they’re fools” said Cheryl. “It’s a bonus if you get your money but the exposure and opportunity it presents is priceless. We’ve had amazing coverage and recognising  we’re operating in a very niche market, but being able to reach that, ask questions and effectively test out what we’re doing has been incredibly helpful”.

Cheryl isn’t put off even if they don’t raise their funds in the next month, but feels that the most successful projects are those who have been working on building their market well in advance of posting their project and already have a following.

Making your ideas public
I asked Cheryl whether she had any concerns about drawing attention to her business idea before it was off the ground in case somebody came along and copied it. As her company was already very much in the public domain having been a finalist in The Pitch 2011 it wasn’t really an issue, but for others it could be so you have to balance whether the exposure with potential financial return balances out or outweighs the possible risk of someone with deeper pockets taking your idea and turning it into reality before you have chance to.

Here’s my summary of the ups and downs of Crowdfunding for small business:

Some good reasons to choose Crowdfunding:

  • More straightforward (and less expensive) to raise finance than through Business Angels/VC
  • An alternative to bank finance which is difficult for small business to secure
  • Free PR for your business – gets your message out there
  • Positive endorsement from potential clients
  • Builds future buyers database

Some things to think about:

  • Waiting time to know if you’ve raised sufficient funds to go ahead
  • Lack of good contacts, networks and mentoring that normally comes with external investment
  • Risk of failure to gain investment
  • Multiple investors to communicate with
  • Risk of idea being copied

It’s up to you to decide whether its right for your business but it should certainly be given serious consideration.

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Invoice Finance improves your Cashflow

As the world continues to recover from the pitfalls of the economic recession, businesses seek out ways to obtain conventional business finance and keep their debt at minimal level. This causes a huge strain on the cash flow of businesses especially those actively involved in day-to-day commercial operations.

Businesses that sell to other businesses prioritise themselves to maintain a cash flow that grows in perpetuity and this often appears to be an implausible task. Even the most solvent of businesses risk becoming untenable if they face cash flow problems. With recent innovations in commercial financing facilities such as invoice finance, companies can now rely on their outstanding debt to secure an immediate injection of funds.

Invoice Finance is a technique of borrowing money against pending sales invoices. It provides complete flexibility and allows a business to run itself without using its cash reserves. It is a very suitable facility for businesses that sell to other businesses as there is some assurance of the quality of the outstanding debt. In addition, invoice finance assists businesses of all sizes and has a specific financial package for all the industries it comes across.

In this difficult economic climate, banks are becoming increasingly reluctant to offer credit facilities to businesses. Even the most solvent of businesses could experience cash flow problems. In the interim, invoice finance permits you to secure business funding in a fluctuating market environment by providing cash advances against outstanding payments from customers. You do not have to wait 30-90 days to get paid and the end result is an instant cash boost against your sales account which allows you carry on your business stress-free.

What a feeble cash flow could mean to a business

Businesses in the UK have a culture of late and/or overdue payments which creates a giant pit in the finances of the creditor business. Customers in debt delay their payment of outstanding invoices right up to maturity date or later which leaves their cash flow in a favourable position. This causes a financial strain on the creditor business in need of funds to pay its bills and forces them into expensive forms of borrowing.

On a very local level, individuals who have money at home may not have the cash to buy a commodity in a shop which is heavily discounted. The same scenario applies to businesses that become restrained from short-term opportunities as they arise. Businesses with cash flow problems are often hindered from short-term equanimity and long-term expansion.

How Invoice Finance makes the cash flow

Invoice finance transforms outstanding invoices into cash available within 24 hours of raising an invoice. This creates higher levels of working capital and enables a business expand in a risk-free manner whilst taking advantage of accurate financial forecasting.

It is encouraging that this form of finance is growing at such an increasing rate as many businesses now can comfortably rely on invoice finance to get their cash flow back on track. With an invoice finance facility, businesses take advantage of the following:

Up to 90% of outstanding funds released almost immediately
The option to control the sales ledger and debtor collection
Increased working capital hence the ability to pay bills on time
Improved bargaining power and access to early supplier discounts
Flexible facility as its growth is dependent on your sales volume
Competitively priced facility
Fewer conditional requirements
Loan repaid each time your customer repays their invoice

Invoice Finance is best offered by a commercial finance broker who would have access to the suitable lenders that can help fuel growth in your business. Reasonable advance rates are offered and the remainder of the invoice value (less any charges) is paid to you once your customers settle their invoice.

GUEST BLOG: This business advice article was provided by Touch Financial, the Factoring specialists.

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Worsening Access To Finance For UK Small Business

logo.pngFollowing on from my interview on CNBC, I came under fire with some criticism for suggesting the banks and the government is failing small business with access to affordable finance.

Today the British Chamber of Commerce announced in its latest monthly report that:

  • 33% of companies said access to finance was more difficult over the last three months, is is up 13% on the previous quarter;
  • 3% reported improved access to finance – a drop from 6% a quarter ago.

This shows how fragile the SME community is in terms of long term planning and business survival – a damning situation for banks and the government alike.

Read on @ British Chamber of Commerce.

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Equity essential to finance new ventures writes the Financial Times

ft.gif Equity rather than debt holds the key to financing the future of the UK’s small business sector, according to the Association of Chartered Certified Accountants (ACCA).

The association’s small and medium-sized enterprises (SMEs) committee claims that economic recovery could be the shining moment for wealthy individuals who put money into early-stage ventures.

Read more @ FT.com

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How much money do you really need to start your micro business?

Starting from home and using bootstrapping techniques will save you money and help your small business to stay afloat. But you will need some money – the question is, how much capital will you really need.

To work this out you should do a cash-flow forecast, planning your income and expenditure for the next six to twelve month. Doing this on a per month basis is certainly a good start. Here are a few pointers to think about, when doing your cash-flow:

  • Don’t be too optimistic – make your plan as realistic as you can;
  • Turnover or Income – what happens if you turnover is less than expected;
  • Payment Terms – what if your customers pay later than expected;
  • Business Interruption – what if you are ill, or your co-workers are ill;
  • Holidays – the costs in your business keep on running.

You need to remember that cash-flow forecasting is not a exact science, it is a planning tool. There will always be a certain degree of error in your plan, and that is the interesting part. Now you can learn what went wrong and understand your business better, it will force you to rethink and face facts. Running a business is not gambling, it is taking manageable risks, and the aim has to be to minimise the risks to your home business as much as possible – cash-flow forecasting does exactly that.

You will be amazed what you can learn about the financial dynamic in your small business within one hour, that is often all it takes to get started. Once you know where your money is going and what benefit you derive from this expenditure, you can start thinking about different – more cost effective – ways to achieve the same result, and have a healthier small business in the process.

If you need help to start your cash-flow forecasting, use the WinWeb free cash-flow forecasting tool and ask our 24/7 support staff for help.

So, how much money do you really need? ST.

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Q & A: How Do I Find A Suitable Bank For My Small Business?

This is not a precise art so you need to make some judgment calls along the way, every small business and start-up business, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer- or Personal business, like professional, contractors, freelancer, self-employed, sole-trader and virtual assistants needs a bank .

I would take this stepped approach to finding a small business bank in your area, and many of the steps are similar to finding other suppliers:

  • Find out the facts – i.e. account charges, loan charges, banking hours, online banking and other benefits, like free advice, software, etc.
  • Talk to the person who would be in charge of your account, meet with them.
  • Talk to other small businesses about the bank and the bank manager, go to networking events in your local area.
  • Make a Pro’s & Con’s list – then make your decision.

You will notice that banks don’t like to be called suppliers, or service providers, but that is exactly what they are, nothing more and nothing less. So use those terms and see how they react, if they get all upset and defensive about this, then walk away – they only see you as a number. This is probably the last time for a while that you hold all the cards, so it’s better to find out what your bank is like before you really need them.

For me business is between people, I move bank with my bank manager when he leaves, I’m on bank number three with him right now and that always served me well in the past, it is also a compliment to my bank manager, and he knows it.

Better the devil you know……! ST.

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Q & A: What should I do when my bank cancels my overdraft without warning?

This question is hard to answer, because there are no simple answers here and the outcome of this situation could easily be fatal to the business and if you are personally guaranteeing this money – and you probably are – this could potentially be very serious for your personal life too.

The things that you need to do, in my opinion are:

  • Find out why? If the reason given are not satisfactory, you will need to get legal advice.
  • Try and extent the deadline? If that is possible reduce the overdraft as soon as you can, or negotiate a stepped reduction of the O/D limit, ie. by month or week.
  • Try and change bank, ASAP.

People often believe it is somehow always their fault, if the bank changes their attitude towards them, that is not always the case. Banks will always try and make you believe it is, but in reality they my have new internal guidelines for handing out money – banks can get into “cash-flow” problems too. So – don’t automatically assume it is always your fault.

Banks may have the right to recall a loan or overdraft, but I’m not sure if they have the right to damage your business by doing so – especially if the reason for the recall is not your doing. So if it comes to the crunch, get legal advice. This is one of the reasons why I hate these, IMO, often legal but still unreasonable arrangements between banks and clients.

Many years ago someone made the the loan, O/D – umbrella analogy and it goes like this:

When the sun is shining your bank gives you an umbrella;
when it is raining, they need the umbrella themselves.

It is best if you do everything possible to not need banks in the first place, by bootstrapping, outsourcing, planning your business and keeping your fixed costs as low as possible.

Remember sometimes, attack is the best defense even with banks, they may need their money, but they do not need bad publicity either. ST.

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Q & A: What are successful cost-cutting solutions in small business?

How long is a string? Let me give you some pointers here, but please remember you can always do more on the cost-cutting front in any small business and start-up business, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer- or Personal business, like professional, contractors, freelancer, self-employed, sole-trader and virtual assistants.

  1. Keep your staffing level low. As much as it may hurt, work longer hours yourself, until extra staff is economically viable.
  2. Outsource all non-core business activities. This will reduce your fix-cost structure, make your small business more flexible and you can react faster to an economic down-turn.
  3. Buy second hand. Do you really need the brand new van? Or computer, or……
  4. Work from home, this will not only cut your cost, but may improve your work-life balance at the same time.
  5. Let your staff work from home. No office cost, hire a room if you need to on an hourly basis.
  6. Use online technology, so you don’t waste time and get distracted.
  7. Focus on your core business and sales. Every distraction costs time and money, sales generates money.
  8. Bootstrapping. Think before you spend a penny, could I borrow, hire or do it online, get creative.
  9. Analyze your fixed cost every month. You will find things you don’t need – trust me you will.
  10. Compare and get new quotes. Even if you need the service or product from your supplier, check others all the time, insurance, telephone, utilities, etc.
  11. Get better payment terms. Ask to pay in 60 or 90 days, or get an early payment discount.
  12. Check your bank charges – you’ll be surprised. Or have it done on a results basis, doesn’t cost you time and gets you money back.
  13. Do credit control – get your money in lower your bank overdraft cost and charges.

This is only a short list of what you can do, but it’s a start. Remember even $100/£50 per month is $1200/£600 a year more in your pocket. ST.

Disclaimer: As with any of my readers questions, I do not have all the answers and here on my blog I can only give you some ideas, since I know very little about your small business. If any of you can add anything here do so for the benefit of my reader, who asked the question and everybody else, leave a comment below – I’d be most grateful.

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Small Business Failure – Reason: Funding

Funding issues are really only a problem if you do not use “bootstrapping techniques” – so I’m not that comfortable talking about this issue, since I believe everyone should start their small business and start-up business, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer-, Professional-, Personal business on a shoestring.

Anyway here are the small business health check questions you need to ask yourself:

  • What do I need the money for? Can’t you find a customer how will buy the product or service, before you even have it? It can be done you know!
  • Do I have enough securities for a bank loan or overdraft? I always like the analogy of a bank will give you an umbrella (money) and when it rains (problems) they need the umbrella themselves – what than is the umbrella good for!
  • Should I be looking for an external investor? You could find external investors who will tell you how to run your business, but know even less about your small business than you do?
  • Do I have the detailed business plan needed to find investors? You will need a detailed business plan – which frankly may not be worth the paper it’s written on – which will be used against you when things don’t work out.
  • Do I have the time to wait until a decision is made? You could be looking a 12 – 18 month before you have funding, do you have that time? Why not deal with customers today and get started on a shoestring.
  • What if they say NO? This is my favorite one – are you happy to give up on your business idea if everyone things is bad or worse (?)…. if you are don’t start a business, because you are not ready and whatever you do do not borrow any money from anyone.

If you read this and think this is all b*** s*** – and you may be right, of course – let me know why you think you need to borrow money? Maybe we could come up with an idea that would allow you to start your small business, without having to borrow money and loosing some of the control in your small business.

You can see other reasons for small business and personal business, like contractors, freelancer, self-employed, sole-trader and virtual assistants failures in my Health Check Category, if you can add to this list please do so, I would welcome your comments.

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Small Business Infrastructure For Business Start-Up.

I get regular questions about what we really mean by WinWeb’s Small Business Infrastructure?

On-demand Small Business Infrastructure™ centers around the idea that business start-ups and growing small businesses need help with numerous administrative tasks that are not core to the business success – such as bookkeeping, it services, internet services, call handling and other such services.

These services – if performed by the business owner – cause a great deal of time wasting – while the fixed cost of a business is still accumulating. This is in our minds a fatally floored business model and can easily be remedied with our infrastructure approach.

We should not expect business start-ups and small business in general to be accountants, bookkeepers, lawyers, marketing & PR gurus and so on. We should provide small business with an infrastructure in which it can concentrate on core business tasks, while at the same time enabling the business owner to stay informed of all relevant business facts like cash flow, sales, HR issues, tax position and more. This will enable him / her to make informed decisions, maybe with the help of an external advisor.

Based on these facts, we have devised a six point on-demand Small Business Infrastructure™ concept, which consist of:

1. WinWeb On-Demand Software Solutions – Anywhere At Anytime.

AccountsOffice and OnlineOffice are our two software offerings, which are based on the SaaS – Software as a Services model, to allow for the following key business benefits:

• tight inclusion of business advisors from the start,
• cultivating outsourcing techniques at the outset, i.e. virtual assistants,
no IT knowledge needed and hassle free operation,
• real-time multi-user access from anywhere, increasing mobility.

2. WinWeb 24/7 Live Support – We Are Here For You Always.

Providing customer care and support only during business hours is not acceptable to our clients. Experience has shown us that most admin work gets done by small business before nine in the morning or after five in the evening. This practice is essential if the business is to survive it’s early years.

This is why we have provided our much acclaimed customer support for 24 hours a day, seven days a week from the outset. Saving our clients wasted time and money – while setting new standards in customer support. No manuals need to be read – all problems can be solved in real-time online.

3. WinWeb Live – Networking Community for Small Business Only.

To foster collaboration and outsourcing we have expanded our WinWeb Live™ offering to allow for small business community networking – thus enabling the business owner to make decisions about his / her current needs, with the following benefits:

timeshare virtual assistants for professional results,
offer contracts of work to contractors on a case-by-case basis,
promote the business to a large audience or even locally,
find new work and contracts online

4. Business Advice

Our On-Demand Small Business Infrastructure™ enables business advisors, accountants, bookkeepers and other advisors to have a “Up Close and Personal” relationship with the small business owner, providing key elements for the success of a small business:

• timely and up-to-date advice from anywhere at anytime,
• more efficient advisor function due to SaaS technology, less travel,
• easily expandable advisor network.

5. Solution Partners

Third parties provide external services to complement our services, such as parcel service, office supply services, printing services. These and other services are provided on a bulk buy arrangements by leading businesses in their respective sectors – to provide the most reliable and up-to date service possible – with the effect of enhancing the professional appearance of our clients.

6. ClimateByte™ Technology – For A Cleaner Future.

Our clients are among the biggest demographics concerned with climate change and carbon footprint neutrality. It is a fact that employing remote working and collaboration techniques drastically reduces the damaging business side affects on our environment. We enable our clients to be more eco-friendly and aware, by providing them with our green technology – an ongoing development commitment of WinWeb.

WinWeb welcomes any suggestion that will further enhance our On-Demand Small Business Infrastructure™ concept – especially the development of even more eco-friendly business processes – to serve our small business and business start-up client-base.

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