Category Finance

Cash planning and forecasting – Start Up Guides – Part 4

I am sure you have all heard the expression CASH IS KING; well this has never been truer than in business.  The lifeblood of any business is its ability to collect its debts and pay its bills, employees and ultimately you as the owner.

There are many small businesses that are profitable, but they can find that they do not have enough operating capital to meet their immediate needs, this can result in them being forced to sell out to a competitor, seek outside investors and thereby giving away more of the business than they would like or even worse, closing the doors for good. Not exactly something you intend to happen when you start a business.

This is where forecasting comes in. You need to forecast cash resources so you know where the peeks and troughs are, when you will be swamped with money and when you won’t have any.  You have to remember that forecasting is an art; it’s by no means a science, after all none of us have a crystal ball.

When forecasting you have to bear in mind you are guessing as to when customers will pay and when you will have to pay others, you are also guessing at what the sales figures will be and how much your expenses will cost you.

Some hints on forecasting:

You need to be able to make a guess/estimate at the level of sales you will generate for the period of the forecast, this figure needs to be as realistic as possible, after all there is no point in saying your sales will be in the millions if no one in your industry has ever achieve anything past £250,000.

Forecasting sales like this is harder for a new business than an existing one; after all if you have been in business for a few years you already have historic data that can be used as the basis for the forecast.  If you’re new to business it maybe worth trying to get the historic details of a similar business operated by a competitor.

Other areas you might want to address in the forecast are what if scenarios; what if you add a new product line, cease unprofitable products, increase the workforce, or reduce the workforce for those who are not productive enough when compared to everyone else (be careful though, employees have rights).

Also, consider other areas that may impact on your forecast, is your industry subject to seasonal variations, what state is the economy in now and for the rest of your forecast.

Once you have achieved the above, you know your target sales figures and you have accounted for the numerous outside factors that will impact on your sales you now need to consider the CASH side of the forecast, what percentage of your sales will be on credit and over what period, 30 days, 60 or even 90 days, what percentage will you receive in cash, what about discounts for early payment or if a customer pays on credit card you get your money quicker than waiting 60 days, but the credit card company will charge you a percentage, all these factors must be factored into the forecast to determine what your inward cash flow will be.

It maybe you will at some point need to invest in machinery, or a new car, for this you will need money, will you take a loan out or put the money in yourself, of take on an outside investor, again this needs considering for the forecast.

Once you have dealt with the inward flow of money for the forecast you can move onto dealing with paying money out. This will operate pretty much the same as above, you need to deal with how you will pay for goods and services, over what period you are allowed credit, what and who is paid and when and how much.

Important to remember:  Once you and/or your accountant/business advisor have prepared your forecast for a given period of time don’t just put it in a draw and forget about it, your business is fluid and always changing and it is for this very reason you should do the same with your forecast, revisit it on a regular basis, update the figures for changes that are occurring, this way you will have a forecast that is worth the paper its printed on.

The eight traits of entrepreneurship

This recent article from Cobweb Information Ltd caught my eye so I thought I would reproduce it for everyone. The one that interested me most was Cameron Johnson, I wonder if there are any accountants out there advising nine year olds on how to run their business?

A US journalist-turned-author reckons there are just eight traits essential to entrepreneurship:

  • Seizing opportunities that nobody else has noticed.
  • The desire to run your own show.
  • Innovative behaviour since childhood.
  • Flexibility.
  • Doggedness.
  • Self-confidence.
  • Pragmatism.
  • The ability to 'fail upwards'.

The final one, apparently, means that you should be prepared to go under – as long as you take away the lesson of why you failed, and what you can do better next time.

That's according to Brent Bowers, who says: "Some entrepreneurs brag about their bloopers. As one of the experts I talked to told me, they consider making a mess of things practically a badge of honour so long as they take stock of what went wrong and learn from it."

Some of the examples he gives of entrepreneurs showing the eight traits include:

  • James Poss, who spent his childhood pulling apart, mending and creating gadgets. He later founded the Seahorse Power Company, which makes solar-powered rubbish compactors.
  • Cameron Johnson started in business at nine, selling greetings cards online, then made $1,000 auctioning his sister's toys on eBay, before earning up to $150,000 a day while still at school by selling Internet adverts.

Find out more from Brent's book If At First You Don't Succeed: The Eight Patterns of Highly Effective Entrepreneurs.

You can also check out some of Cobweb Information Ltd factsheets, which will help you to assess your own personality traits to discover if you could run your own business.

ABOUT THE AUTHOR: This small business news article has been written by Cobweb Information Ltd, the UK's leading publisher of information for small businesses and their advisers. To get more regular, fresh, practical information and news about starting up and running a small business, go to www.enterprisequest.com.

© Cobweb Information Ltd [link: http://www.cobwebinfo.com] 2005
Reproduced with the copyright owner's permission

The Value of Keeping Your Accounting up to date

If you're like me you use your credit card online to purchase domain names, update software, purchase new software or online services, buy the odd book here and there, and so on. The convenience of buying online just makes things happen faster – and we're in a time where everyone wants things now.

I received a letter from my bank today advising that someone from SHG.D…. tried to process a payment of SEK$20,338.32 – over $3,000 in my own currency to my credit card. The bank knocked it back, thankfully, and then wrote a letter advising me. Turns out there were several other attempts too, but because there were unavailable funds at the time, they knocked it back. I asked the bank officer about this as I saw no evidence on my account online of any debits and credits corresponding to this. She told me they suspected the attempts were fraudulent and that's why they hadn't shown up. She also said they were from middle Eastern countries and one was from Malta and they were fairly sure that I wasn't over there – nor had any of my previous spending habits shown amounts to these values.

I check into my account on a daily basis and reconcile my bookkeeping every 2-4 days, depending on how many entries have occurred. As so many of my clients now pay me online I need to be able to keep my ledgers up to date and it helps me see what else is going through the account – any cheques that have recently been processed, a periodic debit that hasn't gone through yet, and so on. It makes good sense to keep up to date with your accounting and the bank officer this morning confirmed it is also a good practice if you're running an online business. Another good thing is that I usually pay by Bpay and only use my Visa for small incidentals such as the items I listed above – another thing that alerted the bank to the large so-called purchases with my Visa card. Something else that assists is that I shift the larger proportion of my cleared funds into another account, which incidentally isn't connected to my Visa, so that has been a saving grace for me also.

I asked her how they got my credit card and she replied that often software is used to try out variations of numbers with expiry dates and when they find some that work they just keep using them – sounds like they must sell these numbers to others too, hence the use in different countries. I am careful about which sites I use my Visa on and was momentarily concerned that one of these may have been compromised but that doesn't appear to be the case.

I'm hoping my post on this topic may assist you, the reader, in developing a regular habit of keeping an eye on your bank accounts and monitoring any activity that may appear to unusual. KMT

, , , , ,

Want to do good?

Late last week, Shel Israel, co-author with Robert Scoble of Naked Conversations contacted me about a forthcoming European tour he and venture capitalist Rick Segal are planning for August. I explained that most of mainland Europe and lumps of the UK will be away on holiday so it might be tough to fill the time. Shel was of the view that startups would forego holiday as they beaver away to get product or services out the door. He obviously doesn't know a great amount about the European psyche :)

Shel and Rick are trying to find early stage businesses developing for the so-called Web 2.0 space. That means they are looking for individuals and small that are developing the next generation applciations. Details are dribbling out slowly and for those interested, I suggest subscribing to Shel's RSS feed so you can receive automatic notification of updates.

This is unusual. It is rare for US VCs to look outside their borders as most of the action is said to happen in Silicon Valley. Also, the lads want to find folk with really smart ideas rather than fully baked business models. They have made it clear they are not after PowerPoint presentations (phew – I hate those at the best of times.) As professional accountants, this is a golden opportunity for you to support people in your community who are coming up with ideas that you think could make a difference in the world.

Let's put it this way – how many people do you know who have ideas that haven't a snow flake's chance in hell of getting funding because they are just that – an idea that is as yet unproven or untested? I remember meeting one such in the 1980s. His idea was so mad I thought it would never get funded. But we did and today he is a very wealthy person employing many hundreds of people. So there is hope. And nothing to lose.

Anyone out there brave enough to engage with the big bad world of venture capitalism? Anyone know which is the next Skype?

PreEntrepreneur – IntraPreneur – Entrepreneur

Questions about WinWeb’s seemingly contradictory business model are being asked. On one hand we use SaaS – Software as a Service technology and on the other hand we introduced our Live! services. Why bother, isn’t that going the wrong way, instead of automation bringing people into this concept?

To answer this question, I want to tell you why I thought of this model, rather then try to explain what it does for you.

When someone decides to start a business, this is in most cases a gradual process, and that is good that way. Why? Because every business idea needs first allot of research into:

  • product / services competitors and their pricing, and
  • product / services industry for possible certification, approvals, etc.

This can easily be done on-line today, or by contacting relevant industry bodies for information, even government organizations can be helpful, sometimes. All you need it time, very little money is needed for this phase of the business development. I call this the PreEntrepreneur phase.

Next, the IntraPreneur phase, is the business planning and testing phase. This is where it get interesting, planning needs to be done in may areas including:

  • product / service planning,
  • financial planning,
  • IT / software / online planning,
  • sales / marketing planning,
  • human resources planning,
  • office planning, etc.

These are all barriers to starting a business, in terms of money, time and most of all the necessary expertise. So the question here is, how to make these problems smaller or even disappear?

Some can be very successfully dealt with by the SaaS – Software as a Service products we offer, like IT – infrastructure is no longer an issue, the cost almost negligible. But SaaS can only deliver so much, at some point you need human input and help and that gets very costly before you even start. From personal experience I can tell you, that every mistake you do not make, because of sensible advice, is worth every penny you spend.

As an example look at financial planning, find an accountant who is willing to play my favorite business game with you for an hour, Cash-Flow Reality Gaming, using our free AccountsOffice, with cash-flow plugin. You can not afford him/her to play with you all day, but he/she will show you how to play by yourself. Now, SaaS really scores again, because when you are done playing, you call your accountant, and you both look at the result online in real time. And that is just the beginning of it, but you will need an business advisor accountant.

To cover the other areas you can employ Virtual Assistants (VAs) to work for you on an hourly basis or on a project basis. You would not believe the number of talented and professional VAs out there. You can have the same relationship with each of your VAs as with your accountant. Call answering, marketing, PR, web-design, you name it
it is out there.

Not only will you gain expert advice for a fraction of the “normal” cost, but you can keep you overheads down, without less service. This approach will allow you to run your business with about £100 or $150 a month, allow you keep your job until your business has been planned and tested and can support you. Then you will be an Entrepreneur.

Even if it did not work, you only used a small amount of money to try, no loans, no lost job, no big deal. Go back to start again, with what you have learned your chances of success increase next time around.

In other words what you need is SaaS & Live! services. Am I right or am I r…..?

11/06Update: For all IntraPreneurs a great post on BusinessPundit.com about starting a business.

Tags: , , , , , , , , , , , , , , , , , , , , , ,

Accountant type – bookkeeper accountant or business advisor accountant?

In response to my recent post “Evolution of Software as a Service (SaaS)”, Jason Holden made a comment that caught my attention:

…. The interesting thing about that is, most other accountants who say ‘oh no my client is used to Sage etc.’, well how do you explain that we are moving clients off a static version of Sage on their PC and onto winweb with all the benefits of our real-time support without any complaints, after all they are guided by their accountants advice not the other way round– so lets be honest the barrier is not the clients, it is the accountants who feel safe with Sage etc., clients don’t care! ……

I am asking myself is that really a fair statement? And should clients care?

From a micro and small business point of view, I have always understood accountants to be of three types the bookkeeper accountant, the bookkeeper accountant with a Software as a Service (SaaS) offering and the business advisor accountant using Software as a Service offering, who also offers bookkeeping.

The bookkeeper accountant is primarily interested to provide bookkeeping services and not much else to the client. And I would think there are enough companies that want exactly that service. To them it does not matter if they get last month numbers a few weeks later or even a few months. I think to use Sage or other boxed products is no problem at all.

If on the other hand you have a business start-up, or a growing business, and you want to see your numbers in real time, then the bookkeeping accountant can only offer this service with an on-demand, online Software as a Service product. Here both partners can work together in real time and a lot of IT headaches are taken from them at the same time (data backup, etc), the benefits are manyfold. David Terrar on his blog “Business Two Zero ” added the globalisation point to this discussion in his post about “Bricks, clicks and globalisation“. In this arena you can find a number of offerings like, Twinfield, Moore, Sage and our product AccountingOffice.

However, the business advisor accountant is a totally different “animal”, he/she wants to offer more services to the client in terms of advice for starting a business (lets face it who reads all these fancy start-up packs, that you can get everywhere) or running it. These accountants want to build a close client relationship, in oder to help the client to succeed, make the right financial and management decisions early on. And you only can do that when you are very closely connected or “integrated” with your clients business. This kind of service can not be delivered by software, online or not, alone. Live intervention of real people is required, the business advisor accountant, your virtual financial controller. Here you need a business infrastructure mentality, our OnlineOffice allows the advisor to see future development early on, sales forecasts, cash-flow forecast and the advisor is now also involved in the planning stages of the client business. The ROI for the client is enormous.

So was Jason’s statement fair, yes and no. It depends what kind of service you are looking for. You are the client and you should care.

13/06Update: Dennis has some interesting additions to my above post in “21st century accounting practitioners“.

Tags: , , , , , , , , , , , , , , ,

Cash-flow Reality Gaming

I have just been speaking to one of our accountant partners, and we discussed my post from a two days ago. Some of his clients have cash-flow problems, the businesses are expanding, turnover is increasing, and it is difficult to make them understand that even a good business can get into trouble.

It would be a futile undertaking to get clients to analyze their business by means of a monthly “Profit & Loss” statement, for two reasons:

  • It would be too involved for the average small business owner to do, certainly in the beginning;
  • it would only analyze the past there would be no planning involved.

I think a good way forward would be cash-flow forecasting, you are able to estimate your expenditure and income on a per month (or even per week) basis. But it does a couple of other things too:

  • It sharpens the mind in terms of fixed cost (overheads), once you put the same amount in every month, you begin to ask yourself, do I need this or can I get it another way (outsourcing, Virtual Assistants, down-sizing, etc.);
  • It will show you very quickly what happens if you move a payment or a receipt from one month to the next, which helps you in your negotiations of payment terms with your suppliers and clients, and shows up the bad apples in your client basket;
  • Plan your business expansion, find out if you can afford it or not and how much more business at which payment terms you need to cover the cost for the expansion;
  • Compare the plan with the actual expenditure and income figures and learn from your mistakes, adjust the plan and become more realistic about your business performance. Maybe your revenue has a summer hole, because you or your clients are on holiday, the fixed costs keep on running.

Cash-flow forecasting is not an exact science as far as the figures go, but it gives you a good idea if you can afford the new office, extra staff, new car or that big contract. Once you “see” the problem you can look for a solution. And who knows, if you are dealing with good clients and suppliers, they may be keen to be part of that solution you are looking for. In which case you managed to build a lot of trust between your business partners and yourself.

And finally cash-flow forecasting will enable you to secure your business, the jobs of the people working in the business and focuses you on making a profit. All this makes for a happy workplace and fun business to run.

Forget reality shows on TV and online gaming on the net – this is “Cash-flow Reality Gaming”. I have enjoyed this game now for over 20 years and it is still as exciting as ever, I believe it to be the best game ever invented for business people. If your cash-flow forecast is spot on, you are cheating, and reality will punish you.

I guess that is what my accounting partner is going to do, he is going to play the “Cash-flow Reality Game” for two, with his clients, have fun.

Tags: , , , , , , , , , , ,

Not all accountants are created equal (how do you choose an accountant)

My first contribution to this blog has resulted from a recent experience had by a new client of my practice with someone who also used the title ‘accountant’.

Firstly, you need to understand in the UK there is no requirement to have any formal training or qualifications before calling yourself an accountant. This does not for one minute mean that someone without formal qualifications is going to be bad, not for one minute, so how do you chose your accountant?

As with anything, I would always say choose an accountant on the recommendations of a friend/colleague. If you know someone who uses an accountant, and they are happy with them, then this is a good starting point. Next, does the accountant have relevant experience in the industry you are in, or an allied industry, after all, it’s going to make life a lot easier if he actually knows a bit about the industry you’re in when offering advice.

But what if you don’t know anyone who can make a recommendation, what next? This is where I would definitely look for an accountant who belongs to a professional body, and holds a current and up to date practicing certificate, at least this way I would know this ‘stranger’ has gone through a certain standard of training and will have had to achieve a minimum level of experience before being admitted to membership.

The decisions don’t stop there though, unlike other countries where there is either one or a very small number of professional accounting bodies, the UK has many, as shown at the end of this post.

In summary, if you know someone who uses an accountant they are happy with meet them first, next find an accountant who understands your industry and finally if you have to make a selection on your own, then meet and interview at least three accountants before making your choice, remembering their membership of a professional body affords you some protection. Good luck!

Here is the list of accounting bodies:

The Association of Certified Accountants (ACCA)
The Association of International Accountants (AIA)
The Institute of Chartered Accountants in Englandand Wales (ICAEW)
The Institute of Chartered Accountants of Scotland (ICAS)
The Institute of Chartered Accountants in Ireland (ICAI)
Chartered Institute of Public Finance and Accountancy (CIPFA)

Professional bodies whose members cannot act as company auditors:

Chartered Institute of Management Accountants (CIMA)
Certified Public Accountants (Ireland) (CPA)
Institute of Financial Accountants (IFA)
Association of Accounting Technicians (AAT)

, , , , , , , , , , , , , , ,

Sunday Times on small business and cash-flow.

Stuart over at Business Matters mentioned a “must read” article for all business start-ups in the Sunday Times Small Business section last week, written by Rachel Bridge. She has a new great offering this week with “The secret to securing a start-up loan”.

Two things caught my attention, in section two she talks briefly about having a cash-flow forecast in preparation for the bank interview. In another section she says:” If you can get a bank loan instead of giving away equity, do so.” That is certainly not something I would agree with as general advice.

It seems to me if you have to prepare the cash-flow forecast to go to the bank to get money, you prepared it too late. Surely you should do the cash-flow first, check all other options, like looking at payment terms with your suppliers and also look at when you customers pay you.

And then I think you should look at other possibilities to raise capital, if you can find a partner then I think you should consider that very earnestly. You would have someone else thinking about the business and its best interests. Also consider what a personal guarantee will do to your private life if things go wrong?

My point here is: a bank loan or overdraft should be your last option. You should talk to a good accountant with a business advisor mentality. Our free AccountsOffice has a cash-flow tool that you can use with your accountant.

, , , , , ,

Let's talk business, ….SMALL BUSINESS.

Welcome to our new small business blog. We hope you will enjoy our rambling & ranting on the subject of small business.

On this blog we will concentrate on providing an inside to our thinking with respect to self-employment, home businesses and small businesses, the so called micro and small businesses.

Some of the areas will include:

  • Accountants/CPAs, we believe accountants/CPAs should be more then glorified bookkeepers. They are in a unique position to help small business and start-up business to get the financial and business advice they need to survive long term. We will discuss what to look for in an accountant.
  • Banks, they should help you to finance business and NOT overheads. We are going to talk about healthy and unhealthy relationships with your bank.
  • Business Start-Up, how to run a business while you keep your job and test the water, before you jump into business and commit your savings and/or borrowed money. Do you really need a VC before you can earn yourself a good living?
  • Government, why most government help for small business may be a sincere offer, but in reality is nothing but hot air.
  • Marketing/PR, the high tech way to create awareness for your products and services for the small budged.
  • Web-Technology combined with Live! services, changes the business dynamic completely, the “In & Out” of on-demand technology and why it helps you.
  • Outsourcing & Virtual Assistants, the technology driven way to timeshare professionals and keeping you overheads down.

Let us know what you think and let’s talk business, ……SMALL BUSINESS.

, , , , , , , , , , , , , , , , , , ,

Your Business. Like Clockwork Social Media And Your Business - Flip The Switch Business Cloud. Integrated. Persalized. Customized. The way you like IT Has Your Cloud Strategy A Cog Missing? Start a business in 60 seconds! Make the leap...