Category Work/Life Balance

More than just a brand

I told you last week that “back in 1998-9 our instinct was to radically change the course of our lives”, promising to tell you this week just how, where and why. That was a tad ambitious for one small blog, but here are the bones.

Mother’s Garden is more than a brand; it is a way of life.

All we that do – the books, the olive oil, the farm cottage holidays, the farm – have grown organically from the principles that fuelled our life change and independence all those years ago, and which we work very hard to sustain today. We wanted a foundation on which to focus on the importance of family, to find time and never wish it away, and to find a place where we could challenge ourselves to make a new life that would fulfil us.

And here is a key point, one factor that had the greatest bearing on whether, particularly in the early years, we would succeed or fail: To everyone among the many who asks how he or she can do likewise, we always stress the need to build on rock.

The analogy of our beautiful, ancient farmhouse is a good one for anyone thinking of starting out on their own in business, whether in a foreign country or where they are. It is built on rock. The house needed attention in 2000 (it still does), but the roof was sound and it had electrical and phone connections. It is on fertile Priorat land with a well and spring, close to a village, school, medical centre and a railway station, 40 minutes from the sea, Reus Airport and Tarragona, 1 hour and 30 minutes to Barcelona.

The core of our business – whatever it turned out to be – would rise from this foundation.

The fact that we had no set plans regarding income, other than the gross gamble of finding a publisher and a readership for my books, was “very brave”, some people have said. No. It was mad. We had no savings and in the first two years attempted to be as self-sufficient as possible, watering vegetables until nightfall while we brainstormed how best to water the seedlings of this adventure and somehow find a way for Mother’s Garden to bear a different sort of fruit.

We believed totally in the Mother’s Garden concept of living and we quickly appreciated how the wide interest in it was important. So the ideas of how to support ourselves came. We shared our experiences through two No Going Back television documentaries on Channel Four, created and registered a perfect brand logo of a fruitful tree from a drawing by our niece and our daughter, turned our burgeoning Latin farming and cuisine knowledge into an olive oil export business and we restored a derelict house on the farm into a holiday retreat for people from around the world.

In the coming weeks I will talk about our steep and ongoing learning curve regarding marketing, language, planning, brand building and growing, covering the obvious challenge of basing ourselves in a different country and all that means. I will be honest about our failings and will chronicle our advances.

Despite the years we remain an almost kitchen-table business, one that now needs to evolve, because the jigsaw has now become too large for that significant table. I am happy to share that journey with you. And if you would also like a less-business, more earthy account of this family life, see my blog at mothersgarden.org.

Life Is In Session

Last night I watched a movie with my wife, and the actress in the movie kept on saying, “Life is in session”. What was the movie?

No, seriously – it got me thinking about the whole life journey thing, what makes it interesting and what gives it meaning? It being Easter (obviously not enough work and too much time on my hands), I began to think about my own life and why I do what I do or more to the point why I love what I do? Let’s face it why else would you want to do anything otherwise, right?

I love life because what more is there!
~ Anthony Hopkins

I am spending my days with my family, friends and you my readers, clients and business partners. I guess, it is obvious why I am spending time with my loved ones – family and friends.

The interesting question here is, why am I spending my days with you, my readers, my customers and business partners?

All of you have one thing in common – you all run or manage businesses. When I get in contact with any of you, you will tell me what you want or what you need, what your dreams and plans for your future are and why you do what you do. You are shaping the future not only of your life and business, but also of the people you work with, of new products and services and the life of your customers.

That is what I love about my job, I am in contact with you, people who have a plan and an agenda, always. That is interesting, often exiting and always full of promise for the future.

For me, running a business means – ‘Life Is In Session’!

There are 3 of us in this relationship: Mum, Business Woman, and Me

There’s no doubt that being a Mum and running your own business has its challenges. I’ve been talking to a number of women recently who are doing just that (myself included) and one of the issues we struggle with most is finding a balance between family and business without losing the fact that we ourselves are occasionally in need of some breathing space!

For many mums, the freedom of being able to work around the child/ren (as opposed to the children around the work) is a key factor in deciding to start a business in the first place. It’s no good, however, if the guilt you feel when working and not focusing on your child/ren is transferred to your business so you end up feeling guilty about not working on the business when you’re spending time with the family.

This balance of family and business is further challenged by the immediacy of technology resulting in emails, texts, and calls constantly vying for our attention. The key here is to have the willpower to switch OFF that Smartphone (yes, I said off, not just put on silent!) and resist the temptation when you’re sat in Pizza Express to quickly check on something using their free Wi-Fi  (been there, done it, scanned the QR code!). Here are some more ideas to help Mums (and Dads) find a better balance and less guilt:

Set boundaries – boundaries are an important part of clearly communicating when you’re working and when you’re not. If you run your business from home, then a physical boundary such as a dedicated space (rather than the kitchen table) will really help. If you simply don’t have the space for that then check out the ‘Communicate’ idea below for making a chart. Don’t forget to set your ‘emotional’ boundaries either – by this I mean be clear in your head when you are ‘business person’ and when you are ‘mum’. Give yourself at least 15-20 minutes before you do the school run/they finish their nap/they return from grandparents (add/delete as appropriate) to clear your head of business things and get back in to ‘parent mode’.

Stay focused and work smarter – It’s easy to get distracted by social media, texts, emails, and calls. Put together a list each week (or each day if you prefer) of business and family related tasks you want to achieve. Allocate time for each and keep a note of how much time you are actually spending on them (you’ll be surprises). Prioritise and re-prioritise as often as you have to. There’s no need to be on social media all the time (or receive distracting ‘push notifications’ on your phone) that’s what systems like Hootsuite are designed for so you can schedule your tweets in across the day. Use the technology to get things done rather than distract you.

Communicate – this may seem obvious but it’s surprising how often we forget to let other members of the family and friends know what our working plans are. If you have an important call to make and you’re worried your child is going to shout out “mummy, I need a poo” in the background then let other members of your family know when this is scheduled and ask for their support in keeping little people occupied. If you don’t have a dedicated work space then a chart on the fridge indicating the times when Mum has the kitchen table for business will let everyone know when you’re working. Include information on this chart such as meetings and important calls too.  If you’re a very tech-savvy family you could set up your own system on Outlook or Google to share plans!

Make some time for yourself – I know this is often easier said than done, but it doesn’t have to mean going away with your friends for a weekend! Making time for yourself, even if it’s going for a quick run, having a manicure, reading the next chapter of your current book or going for a swim, can give you some much needed time out. It’s not unusual to hear that whilst exercising thoughts and solutions to problems become clearer so there are business as well as health benefits to taking some time out if that helps you feel less guilty!

Involve the family – getting the family involved in your work is a great way for them to learn about running a business. From a young age, children can enjoy for example sticking labels on envelopes and going to the post office. As they get older you can get them more involved in tasks such as answering the telephone or monitoring spreadsheets. The more they understand the more likely they are to support you.

Being a parent means there are always going to be unplanned events such as little people becoming poorly very quickly or having an accident at school.  Most people will understand your need to change business arrangements at short notice if there is no-one available to cover. Of course there will always be those that don’t understand, but perhaps it is time to reconsider those particular business relationships?

All the ideas here are equally applicable to Dads who are looking after children and running a business too, although you may want to substitute the manicure for a trip to the steam room or sauna!

If you’re a Mum or Dad running a business or freelancing, I can highly recommend the web site and magazine Work Your Way. It does what it says on the tin and is full of expert advice and support.

Women In The Workplace

Working mother

This weekend I watched a debate on BBC televisions’ ‘The Big Questions’ about working mothers and their cost to small businesses. There were two very definitive sides in this debate; the small businesses saying they can’t afford to pay maternity allowance or cover when mothers have to look after their children, and women on the other hand arguing that to refuse a woman a job on the grounds that she may become pregnant is against the law.

Both of these positions are so absorbed in the problems associated with women working that they struggle to find, or even attempt to find, a solution that works from women, employers and, perhaps most importantly, children.

A lot of money is invested in educating women; through school, university and even beyond. Yet as soon as these women have a child they are placed on a ‘has-been’ pile with their skills and talents lost. And people claim our country has a skills shortage? How hideous when there are hundreds of thousands of talented, intelligent, hard-working women who would love to return to work if they could fit it around their family. This is not only detrimental to individual businesses but also to the country, and economy, as a whole.

The only way to solve this problem, for both small businesses and parents, is to change the way we as a society view and carry out paid work. This problem could have a silver-lining if people were willing to think outside the box and embrace a new way of working.

At WinWeb.com I promote a work/life balance for all my employees, and for those with young families this works extremely well- and the same could be said for my company. By allowing people to work this way I have found a pool of talent that others have overlooked. Can your business say the same thing?

Both arguments on ‘The Big Questions’ were missing the point. In order to reach a suitable solution both sides need to work together. By changing the way we work, creating an infrastructure that allows parents to carry out tasks from home to suit their families, nobody has to lose out. In fact, I believe working from home significantly increases productivity so, if anything, small businesses can benefit from allowing their staff to work flexibly; by giving a little you will get back a whole lot more.

In this technologically advanced world there is no reason that work cannot be carried out within the family home, allowing mothers to work and bring up their children, being there when they are needed. In modern society there is no need for this to be an issue of either/or. I know, from experience, that it is possible to have it both ways.

Being in employment and raising a family do not have to be mutually exclusive activities. As a society we need to change the way we view work, change the way work is carried out and introduce a bit of flexibility in to the workplace. The Supporting Parents in Business campaign is looking to raise awareness of the issues faced by working parents, and small businesses.

Would you be discouraged from employing a woman with children? Are you a woman who would like to work but feels you are being discriminated against? I’d love to hear your stories, please get in touch. Together, we can readdress the balance, and end this futile and fruitless debate.

WinWeb's One-Stop-Shop Business Services For Freelancers, Home Business & Small Office.

WinWeb_Home_Small_Business_Virtual_Assistant_Outsourcing_Services_VA.jpg

So far we have provided tools, like our OnlineOffice, to help our clients to solve their small business problems, now we actually solve these problems for our clients in an integrated way, leaving them to explore their entrepreneurial vision and look after their business, not their admin and IT.

I am very happy to announce that WinWeb is releasing ‘BusinessServices’ – a new business services offering for the freelancer, home business and small office market. This is another world-wide first for WinWeb and every business service includes free access to WinWeb’s OnlineOffice as a bonus.

These services include bookkeeping, call & fax management, business address, mail hold & forwarding, web site design and maintenance, SEO – search engine optimization, payroll, graphic design, export services, online marketing and PR services, online presenters, online shop setup and maintenance and as before many Pay-As-You-Go services like parcel service, translation service and many more.

We have been training a large number of virtual assistants in all aspects of our service offerings for months and we are very confident we can provide a professional and extremely cost-effective service to all our clients. These services will be available in the following regions, the UK, Ireland, United States, Canada, Australia and New Zealand, but may vary from region to region.

As an example, Bookkeeping will start at £9.85 per month plus VAT – at these kind of prices even the smallest of businesses can afford to outsource their bookkeeping. In addition to the low price, our OnlineOffice will be free for the duration of the service allowing you to keep your cost even lower, by using the invoicing software and online shop to further reduce your bookkeeping cost, since any of these transactions will automatically be processed in the system.  

Any receipts can be uploaded by fax, scanned via email or sent to our processing centre and will be processed within 72 hours of receipt.

This is just one service aimed at making you focus on your business and not on your admin. I will talk about the other services in due cause on this blog, but you can always go and have a look at them on the WinWeb website now.

Especially during these times it is essential for freelancers, home business and small business owners to focus on revenue, sales and marketing their services and products and free up as much time a possible by outsourcing non-essential admin services.

All of our services come with a best price guarantee, we will match any comparable price in the relevant regions. Almost 100% of services are provided in local markets by local personnel and not outsourced to far eastern countries – showing our commitment to the regions in which we work.

Using OnlineOffice you can save over 75% on IT cost, now with BusinessServices you can save over 90% of admin hassle and additional cost savings, making it the ideal combination for your business success – have a look today! –ST.

Global Entrepreneurship Week and Enterprise Week 2008

We need more people to start a business, I know I have said that all before. But here are two connected campaign who are not only talking about it they are doing it.

Both campaigns run from November 17th to the 23rd and are aiming to inspire, connect, mentor and engage young people around the world and foster entrepreneurial behavior and knowledge. Inspiring young people to embrace innovation, imagination and creativity is one of the main aims. There will be literally thousands of events in schools, colleges, universities and other organisations around the world.

This is great news, we are seeing a groundswell of entrepreneurship on an never before seen scale. I may opinion not one minute too soon, as we all know these are the business owners – small and large – of tomorrow. Especially in the current economic climate these efforts are more important than ever.

If you have connections to schools or other such institutions find out if they are doing an event, if not why not do one yourself. Go to the school and talk to the teachers, if they are any good, they will jump at the idea. For more information on this follow the above links, to be inspired.

Needless to say that WinWeb is supporting both of these campaigns. We all can do our bit, let’s do it. — ST.

Which intention did you have for your small business?

I recently spoke with one of my readers about his small business, when she all of a sudden declared she felt like a business failure. I was somewhat surprised by her statement as I thought she had established a nice little business, was making enough money and had a good work/life balance. She explained that someone had started in her line of business and his business had grown faster and she felt she could not compete with this business, she still worked form home while this competitor had already opened the third shop in the the state. She almost declared herself a failure. I asked her what her intention had been for her business when she started.

She began to explain, that she wanted to work from home since she wanted to be home for her child and still have an income and not lose touch with the work she loved. It was always clear to her that she could only spend about 10 – 20 hours of work per week, but that would give her the income and the professional life she needed, while getting her work/life balance right.

As she was telling me about her business, she began to lighten up – as she realized she had done exactly what she set out to do – far from a failure she was a success. She had made the same mistake we all make from time to time, she had compared herself to a business that clearly had different goals. Sometimes our ego gets the better of us or in cases like this the worst of us, which is why I believe it important to write your goals down on a piece of paper and look at it each week, to help you to focus and realign your actions with your goals.

Any business is only a failure when it is literately failing, like running out of money failing, if that is not the case you are a successful business. Looking at the competition is all about seeing what is happening in the market and learning from the comparison how to achieve your vision and goals, not to limit yourself to what your competition is doing.

The vision for your business should go beyond comparing yourself to your competition, comparing yourself will often limit your vision. — ST.

Why educate women – isn't it a waste of resources?

When my wife went to university in London in the eighties one of her professors was of the opinion that the education was wasted on women, since they would leave university, get married and have children. While nobody says these things anymore in public, we still seem to have the same mentality.

Today I travel around the world and speak with all kinds of people about micro-business, like home-business. Often the conversation includes the so called “skill shortage”, felt especially hard in Australia these days. When I question this alleged shortage, I’m always surprised about how little consideration is given to well skilled and educated parents – mainly women – sitting at home looking after the family.

After one of these conversations today, I was reminded of this professor and began wondering if he was right with his opinion in the final analysis? Trivially, his assertion that educating women is a waste, is completely nonsensical, but the final result to the economy seems to suggest his analysis could be right. How else can it be explained that we ignore this massive “skills resource” sitting at home.

The technology we at WinWeb have developed allows for work from anywhere at anytime, others have done the same in other areas? Where is this “skill shortage”? The truth in my opinion is more the fact that we often block this remote working possibility from our minds, but why?

If you consider the skills potential of parents, if each parent would only contribute one hour on average per week to their learned professions. This would be a staggering number of man hours per week.

The benefits for the home working parent would be very tangible too. They could show a almost uninterrupted work history, stay in touch with their profession and would therefor find it much easier to get back into full-time employment after the kids have grown up.

To often my conversation partners look somewhat bewildered at my initial suggestion, but then often admit they had never thought about this possibility.

It is not a waste to educate women or any parent, it is however a waste to treat parents as if they do not exist in work terms. I consider it an insult to each parent and unbelievably damaging for our economy. — ST.

Are You Dreaming About Your Small Business?

According to a Staples, the office supply people, survey of 300 small business owners, 51% dream about their business. Seventy per cent of these “dream-workers” reported that they get ideas and find solutions to their small business problems, while dreaming.

Dreams – alpha brainwaves – can allow us to learn while we sleep. This is especially true if we can become “lucid” during our dreams, which means we know that we are dreaming.

In 2003 the British bank NatWest generated a different survey, in which 72% of 1,000 respondences had work related dreams. 48% reported waking up in a cold sweat – not surprising really, must have been a dream about banks!

This gives new meaning to, “It’s all in your dreams!” ST.

The Week Ender: Waiting for small business success?

What is business success? I guess it can be different things to different people, for some it may be the big pay day when they sell the business. For others it may be getting your business to tick over, generate a good income and still have time for your family. Have you asked yourself what business success means for you? It is a question worth asking and answering for yourself!

It occurs to me that being successful in business, whatever your precise small business goal may be, means one thing – Leadership! The simple fact however is that leaders will fail more often than others, so failure has to be part of your way to success. The sooner you accept this, the sooner you will get there.

        Success Is A Staircase of Failures.

Failure is a prize you need to pay for being successful, a leader will know that. If you look at what leaders do, you will understand that failure is an essential part of the course and not such a big problem as society at large will have you believe. The reason for this is quite simply the fact that any problem, in this case being successful, has not a single simple answer. Different strategies will have to be tested and some will not work. This is where you see the difference between a gambler and a leader, or risk-taker.

If you are running a small business, home business or any other micro business, you are probably already successful. Because, here is the thing, it is not the big pay day that is your success, but what gets you to your big pay day is success.

Being a successful small business owner requires commitment, passion and risk-taking, or as some would call it a pioneering spirit. So, don’t complain if the stepping stones to success bruise your feet. Have a great weekend. ST.

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