Category SME-Blog

Yes, Ex-Minister,#MicroBizMatters!

Question Time

Just before I flew home to Canada I was asked by my inept agent, Tony Robinson OBE, to chair a ‘Question Time’ type debate at a large micro business conference in his home town of Scarborough.

Micro businesses (0-9 employees) are, apparently, quite important to the UK. There are 4.5 million of them and they comprise 96% of all businesses. There are up to 500,000 micro business new starts each year and newer micro businesses provide most of the new jobs and innovation. As it is, micro businesses provide a third of employment and a fifth of UK turnover.

With the right support over 80% of new micro businesses will survive over 3 years and 6% of these will become substantial employing businesses. The conference was the opportunity for micro business owners to tackle government and big company leaders on what they will do to ensure micro enterprise thrives in Britain.

The Panel

The panel comprised of Will Scoop, MD of WhoppaStores, Sir Harry Gantwitt, former Secretary of State for Business and now Adviser to Investment Banker, JK Sexangold, and Robinson himself.

The clueless Robinson, Co-Founder of the Enterprise Rockers, was standing in for Bernard Ogbrush, Shadow Minister for Transport, whose train had been delayed because of sun on the tracks.

It was all a bit of a rush actually. The former Secretary of State was keen to return south almost from setting foot in Scarborough. Apparently he’d been intimidated by the seagulls, not because of their rather fearsome looks – heavily muscled, bald, tattooed and pierced – but because of their bad language towards him. Gantwitt blamed their swearing on binge drinking and vowed to increase the price of alcohol in pubs and clubs.

It wasn’t going to be an easy session to Chair. Robinson was useless and Scoop had already said to me he wouldn’t be able to comment on anything to do with fuel, alcohol, adult skills or women. This was because Scoop was not only MD of the WhoppaStores supermarket chain but also Director of the BigPubCos Trade Club.

In addition he was Chair of the Apprenticeship Services and WhoppaStores holds the UK employer record for receiving the most skills training funding from government. Scoop was also Chair of the ‘Equal Pay for Women in the Private Sector with Women in the Public Sector’ Committee. Basically he was working with Government on ‘confidential to policymakers’ solutions’ to just about everything and so couldn’t comment on hardly anything.

Gantwitt was coming into the panel not having endeared himself to all the micro business owners in the room by saying that the government was powerless on fuel prices.

His words were: ‘I know it’s difficult for those of you in road haulage and man and van firms but you’ll appreciate we can’t affect the price of oil and what is happening thousands of miles away from Britain. We’ve got an excellent public transport system in London and we’ll just have to use it – it’s greener too’.

I think Gantwitt is wrong about binge drinking too. Any local will tell you that seagulls are stealth drinkers partaking in a bottle or two of Rioja every evening with their meal.

I wanted the Question Time over as soon as possible. These were three appalling men on the panel which I couldn’t be doing with. Also, I’d spotted a rather nice evening gown, by Gino Cerutti, in Frockabella and wanted to claim it before the shop shut.

The Discussion

The following is a transcript of a segment of the ‘Question Time’, which will interest readers of The Small Business Blog. The question they were answering was ‘Do the panel think that micro business owners got a fair deal in the recent Budget?’

Gantwitt: Most definitely. The incentives they need to grow, we gave them. Firstly, they can now borrow lots to grow their little businesses into proper Smeese that solve our transitory unemployment blip. In fact who knows some of them may even be able to borrow enough to supply WhoppaStores in the future (a minute’s laughter ensued between Scoop and Gantwitt).

Scoop: Just to underline Harry’s point there. The government’s loan guarantee website makes it clear they should save £50k on a £5 million loan.

Robinson: Would anyone like a glass of water?

Gantwitt: Secondly, we incentivised them to reward themselves with a decent wage on a par with many of our advisers, by removing the 50p tax rate on salaries over £150k. It was stopping real entrepreneurs being entrepreneurial both as managers in big companies and Smeese too.

Me – Soculitherz (pronounced So-cool-it-hurts): Some say most micro business owners, real entrepreneurs, don’t want loans this size and that loans well under £50,000 are needed plus there isn’t anyone in the room that can afford to pay themselves anywhere near the wages you’re talking about.

Scoop: I’d like to come to the former Secretary of State’s defence here. The government is encouraging owners of Smeese to seize their place at the bottom of the supply chain to companies like ours. Frankly, they won’t get there without significant investment and reserves too. After all, the average time large companies, like mine, take to pay the bills of little businesses is 80 days. We do that for a reason you know and that reason is only the fittest survive.

Robinson: Would anyone like an extra strong mint?

Me: But how can micro businesses survive when your supermarkets take all their business away?

Gantwitt: Can I repay the favour and answer that for Will, Chair. Look this isn’t a ‘size’ issue it’s a ‘management’ issue When I was Secretary of State, my advisers …… by the way, my advisers knew a lot about small business, they even had them in their home doing repairs and stuff. My advisers worked very closely with Bill’s Senior Management team and only had the highest praise for them.

Scoop: Absolutely Harry and we’re indebted to national, regional and local government for supporting and investing in our expansion. What these owners of these little businesses need to do is get trained in management and hire lots of cheap or subsidised by the government, staff.

Robinson: Has anyone got a pencil sharpener?

Gantwitt: Spot on Will. This management skills gap means we’re lagging behind our international competitors in productivity and diversification. If you have the skills then it doesn’t matter who you are … a butcher or baker or candlestickmaker … you’ll manage through WhoppaStores doing better and cheaper what you were doing and you’ll already have transitioned to say … a clothes shop…

Scoop: ….. we do clothes…

Gantwitt: … or mobile phones…

Scoop: …we do mobile phones…

Robinson: Did we all remember to switch our mobile phones off?

Gantwitt: …or hairdressing, insurance … you get my drift. Would you credit …

Scoop: …absolutely, Harry, driftwood we don’t do.

I was going to challenge them on how bad the budget and current government policies were for both self employed and employed women, especially for those with young children. Then I remembered that Scoop wouldn’t answer such questions, Gantwitt wouldn’t care and Robinson would just blush. The only way out of this mess for Britain is to appoint women to all the top jobs in Government, the City and the top 100 corporates. Job done.

So I wrapped it up and reminded the audience that my latest book Stripping for Freedom, despite being written with Robinson, was still selling well on Amazon.

———–ENDS ———–

The Small Business Blog Is Changing.

After five and a half years writing articles about small business issues on this blog, I am going to follow many of my fellow bloggers and open my blog permanently up to a select group of interesting and relevant authors for my readership.

In the next few weeks I will start introducing new authors with the aim to make my blog even more relevant and offer more insight into other aspects of running a micro business or small business.

I hope you will enjoy the new content. As always please come and join me (us) on our Facebook page for comment and discussion of the topics covered or anything else related to small business.

First up is Adrian Swinscoe, his first contribution will be on Wednesday.

The Small Business Blog On Facebook

The Small Business Blog on FacebookA week ago, I launched a new Facebook Page for The Small Business Blog – please come and join me to talk about anything to do with small business, micro business, home business, self-employed, business start-up ….

Tell me what you think about my blog posts, leave your writing (comments) on my wall, give me new ideas what you would like me to write about or just tell me about your business, what drives you, what made you start, what you love and what you hate about business and what your dreams are for the future.

I’d love to hear from you.

My Latest NASDAQ & HotFrog Contributions

With the world economy the way it is I just posted on my NASDAQ column a new article about “Cost Cutting For Small Business“.

Much along the same lines and about increasing productivity I posted a new article on my HotFrog Column about “Freelance The Right Way To Free Your Time” the links for the US, UK or Australia.

Have a look, I hope you enjoy them.

Shell Live Wire Competition – Meet Business Partners

As readers of my blog will know, I love innovation and entrepreneurship – both of which I am passionate about. Shell Live Wire are currently running a competition and the winners are the people who produced the video that gets the most views on YouTube.

One contestant, Becky Blackmore, from Meet Business Partners, took the forward-thinking step of emailing me to ask if I could help her video get more views. Thinking outside of the box to win a competition shows great entrepreneurial spirit – well done, Becky, and I love the video!

A Great T-Mobile Competition With A £2000 Prize!

Business Competition

Mobile Phone Company, T-Mobile, is offering small businesses the chance to win £2000, with just 140 characters. In their latest competition, T-Mobile are asking small businesses to submit 140 characters about what makes their business great, to their website. These entries will then be judged and the winner will receive £2000 for their business.

The T-Mobile competition also has 2 £1000 runner-up prizes available – enough to make a real difference to your small business.

As you’ll already have your ‘elevator pitch’ written, why not take the opportunity to enter WinWeb’s Pitch of the Week at the same time? With a new winner receiving some great, free, online marketing every week, even if you don’t win the £2000 T-Mobile prize, you might just win some great publicity!

Great prizes and all are up for grabs by writing just 140 characters about your business. Give it a go!

Microsoft Fails To Hit The Right Notes With SMEs


Today the world is talking about Cloud Computing following Microsoft’s announcement regarding Microsoft Office 365. Microsoft billed cloud computing as “the platform for the next generation of business” and whilst regular readers of my blog will know I am a great advocate for cloud computing, I think that Microsoft has missed the mark.

In fact, at a networking event I attended yesterday, I was not the only one who felt this way. Many small businesses feel that Microsoft are not in tune with the needs of small businesses, who need not only software, but also support. Steve Jobs’ statement that integrated software will always trump fragmented is also true when it comes to small business software and support services – an integrated solution is better than a fragmented solution.

You can read more about my opinions on Microsoft’s announcement on the NASDAQ – please leave comments there, I look forward to hearing your responses.

Blog Action Day 2010 – Water as a Human Right

Tap Water

Water is a basic human right, at the fundamental core of environmental, communal and personal health, yet vast areas of the world still have no access to potable drinking water.

This year’s Blog Action Day will bring together people from all over the world and unite them on this single issue. Thousands of blogs from 130 different countries with a captive audience of over 30 million people have already joined to focus on one big issue – Water!

Every year over 2 million people die from water borne diseases and over 1.1 billion of the world’s population is without clean water. In the meantime, developed nations squander this precious resource, through leaking pipe networks and general misuse. Even where potable water is available there is still great injustice. South Americans can spend more than 20% of their income on water whereas 3% in the UK is officially classed as a hardship. It is the moral obligation of the developed world to come together and right this wrong

Today, on the 15th October, bloggers are joining together to focus on this moral outrage. Blog Action Day will unite the world’s bloggers to post on the same issue on the same day with the aim of driving global discussion and collective action.

If you want to be part of the big day then go to www.blogactionday.org and register your voice. There are hundreds of topics to discuss, visit www.blogactionday.change.org for ideas and suggestions and – together – the bloggers of the world can make a difference.

RARE Business – A New Book By Adrian Swinscoe

RARE-Book-cover-image-website-300x225-1A fellow blogger who has previously written here on the SME-Blog, Adrian Swinscoe, has released a book entitled RARE Business.

In RARE Business, Adrian speaks about how businesses both large and small can build better relationships with their people and customers enabling them to drive sustainable growth.

Business and customer relationships are something I feel passionately about, and I look forward to reading Adrian’s book and reviewing it here.

John Needs YOU!

You!

Fellow blogger John Crickett is busy writing a new book: The Big Book of Business Ideas, and he needs your help.

John needs business owners to use as case studies and some ‘from the trenches’ advice on starting a business like yours.

What do you have to do?

Just take a few minutes to complete his questionnaire.

What’s in it for you?

Everyone who responds (and wants to be mentioned) will get an acknowledgment on the book’s website, all the case studies will be published on the his Business Opportunities and Ideas blog and the best ones will be included in the book – Giving you free publicity!

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