You’ve done the marketing and your efforts have paid off – customers are contacting you – should you keep on selling?
When a customer starts talking to you he/she has already decided you are a person who could help to solve a problem, no more selling required.
If you keep on with your sales talk, in fact if you keep on talking you become the biggest hinderance to getting an order from your conversation partner for your small business.
Stop talking!
Listen – and your customer will let you know what the problem is and how you can help to solve the problem, resulting in an order!
