Is Your Accountant A Bean Counting Historian?

These days we hear much about business mentoring and business consultants and how important it all is to the survival of all SMEs/SMBs.

I can’t help but wonder where it all went wrong?

Business has always been surrounded by advisors, who could have helped, their accountants. Why this need for all this mentoring and consulting?

Reading a story on the WinWeb Business Blog and following discussions in the LinkedIn Accounting Group like “Do Accountants Still Matter?” and “How do you become a Trusted Advisor both within a company and to external customers/clients?”, you know something is very wrong!

SMEs/SMBs need support from many quarters, but financial planning has to rank as one of the highest. Why are so many accountants hiding behind their desks and tax calculators, instead of going out to help their clients to survive and prosper? It would be good for their own business, too. Is the fascination of a beautifully completed tax return so great, that accountants forget about the business future of their clients? Are they actually working for their clients or are they working for the IRS or HMRC?

Every business owner needs to look for more than a bean counting historian, when it comes to doing your financial books and tax returns. History will teach you lessons, if you understand how to read your companies financial history, that is! Learning these lessons and planning for the future accordingly, needs a ‘working’ relationship with your accountant.

Do you have a ‘working relationship’ with your accountant? Or are you in the accounting profession, how do you work with your clients? Let me know…

PS.: It is good that some accountants are beginning to ask the right questions, as mentioned above. Is there hope yet?

Top 5 Tips for Small Business Collaboration

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Top 5 Tips posts from the SME Blog are always full of hints and tips for small, home & micro business owners.

1. Make sure that you set achievable goals for your team to give them something to work together for.

2. Identify the skills of your team and organise workloads so that these strengths are highlighted.

3. Set a tight schedule for collaborative projects and do everything you can to keep the team focused on completion dates.

4. Team-building exercises and social events are good ways to improve the bonding of the team and help them collaborate better.

5. Use software and devices that make it simple for your team to communicate. Most of the problems that occur with collaboration only happen because of poor communication.

Exciting New Partnership Options for Your Small Business

My company WinWeb has launched a brand new partner network that could help you to build an additional revenue stream for your small business.

If you would like to sell our products and services to your existing clients you could easily increase your business earnings by receiving ongoing commission on everything you manage to sell them for as long as they subscribe!

This is a great opportunity for all my business owning readers to supplement their income by reselling our products, particularly for those in the IT sector.

In addition, I am excited to announce that for the first time ever we have opened up the Business Cloud to partners who want to become part of the Development Programme. This will allow them to collaborate with us to produce new software and extensions tailored to their business or a particular market niche.

Find out more and apply to become a WinWeb Partner today.

10 Bootstrapping Businesses Share Their Knowledge (Part Two)

Continuing on from yesterday, we are busting myths about bootstrapping and sharing tips from the professionals.

Here are the rest of our 10 business owners sharing information on how they bootstrap their business, how to get free stuff and what the challenges are (these are in no particular order):

6. Melissa Picolli, founder of Bija Body

Bija Body

Melissa runs a growing body care and tea business. She says:

I could wane about bootstrapping endlessly, but I have one great tip which not only saves me money, but reduces a lot of waste: Packing material.

Packing material is expensive, and yet, without it, our beautiful products would arrive scratched.

We’ve partnered up with our local hospital, who receives fragile shipments daily. The nurses and warehouse crew of one section are all in it together. They save packaging for a week, and I trade product discounts for one of the nurses to bring bags of packing material to me 1-2x a week.

On average, packing materials would amount to about fifty cents for every package shipped. In the last year alone, we saved several hundred dollars, and saved a lot of waste from going directly into land fill before getting one more use!

Our motto is that if it doesn’t directly relate to quality of product, the cost must be minimized.

7. Ashley Baxter, owner of Baxie 404

Baxie

She offered the following advice:

I’m a employed-preneur and work full time during the day but work on my own business in my personal time. My end goal is to produce online marketing training programs for small businesses. However, one of the key things I’ve learned in business is that sometimes it is best to do what you know in order to get started. For that reason, I started with taking on freelance work in my space. That allows me to make a small income from my business with tools that I already have which is a low, to no, startup cost.

I then take the money I make from my freelance jobs and reinvest it into my business building training programs. I have friends that can provide various elements that I will need for that project and am bartering with my marketing services in order to get those things for free or cheap.

8. Teresa Bryan, president of Bryan Family Enterprises.

Da Brim

Teresa is the bean counter for her business so she has learnt to be frugal:

Where we’re saving money anywhere we can:

* Hiring a web designer to give us a template for a webpage and learning quickly how to swap things out for more targeted advertising, saving us the money of having the web designer do it for us (I have no experience in HTML or web design, but google searches are a great resource!)
* Putting that fancy camera we purchased before we quit our jobs to good use. We take all our own marketing photos and videos and offer free product to models.
* Using free priority mail shipping supplies (including tape!) from the US Postal Service–the little things count
* Running everything out of a home office

Where we’ve decided not to skimp:

* Patent drafts, applications and legal fees.
* When we just don’t have the time to do something ourselves, we contract out the cheapest and least impact item, saving the more difficult and high value items for us to tackle

The biggest lesson we’ve learned:

* Calculate your ROI on each effort quickly. We went to three very expensive trade shows before realizing we weren’t getting much return and our money would have been better spent having 1-on-1 conversations with clients rather than grappling for 10 seconds of buyers’ attention in the midst of trade show visual and auditory overload.

9. Jonathan of Health Kismet.
Health Kismet

Jonathan sells a product called Incredible Greens, a nutritional supplement. He says:

Let me give you a brief overview on how I save money:

Overhead:

- Live with sister – no rent
- Use library office supplies – no office/copiers/etc

Services:

- I’m active on Social Media – so I’ll often post reviews of products in return for free account/copies. For example, I did this with MyNewsDesk and now get a free VIP account
- Make extensive use of cloud based services to avoid paying for human labor
- Use freelancing websites for work that requires human labor – elance, odesk, etc

Customer Acquisition:

- Tap into the blogosphere for product reviews
- Allow customers to name their own price for 1st time buyers…. great for customer referrals, goodwill, etc.
- Use my own YouTube cooking channel to promote

10. Wendy Weston of Perfect Picnic NYC.
Perfect Picnic NYC

Finally, we have Wendy writing to us, apparently from “bootstrap city”. Wendy doesn’t have any tips to share, but I do like her website so she gets a mention too. She said:

I only have one boot strap and i am determined to make it work!! Writing you from a deli in the projects where i create artisanal picnic baskets. We are doing well and i have a good alternative to traditional sales.

Have you got some great bootstap tips to share also? Please leave me a comment below.

A Guide to Managing Travel Expenses for SMEs

With the cost of fuel, rail and air travel increasing each year, managing employee travel expenses is a key area of concern for many businesses. Smaller companies, with lower travel budgets and fewer resources, often find the process particularly difficult to bring under control. Further to being expensive, booking and organising travel is a time consuming process, especially for SMEs who often forego luxuries such as office PAs.

Below are our top tips for managing employee business travel, saving you time and benefiting the bottom line.

Reducing The Cost of Business Travel

Many businesses attempting to cut costs resort to simply downgrading the comfort in which their employees travel as well as that of accommodation. Traveling uncomfortably, however, usually results in poorer performance in meetings and pitches, losing your company money in the long run. In particular, downgrading accommodation should be approached with caution. Booking somewhere dirty and cheap (particularly with security/safety issues) can end up costing you a lot more time and money than simply booking a mid-priced hotel.

Strategic management is key to limiting the cost of employee business travel. Look at how your employees currently travel and identify where savings can be made. How far in advance are tickets booked? In which class are employees traveling/what style of hotel is being booked? How are transfers between airports/train stations and hotels organised?

Following this, create a policy for travel and entertainment expenses that specifies guidelines based on your research. Perhaps you’ll allow employees to book business class flights for long haul, but economy for short. If they are traveling by train at busy times you may specify that they book a first class ticket to be able to work, but if the route is quiet economy class will suffice. Equally with hotels, specifying that employees book as far in advance as possible will allow them to book at the best rates.

Time Saving Tips

Once your business travel policy is in place, you can move your focus to streamlining the logistics of planning and booking group and solo travel, as well as the process of filling in expenses forms.

For this, technology is your best friend.

There are now many smartphone apps centered around business travel, ranging from simple to sophisticated. Turboscan, focuses purely on coherent presentation of expense reports and receipts whereas apps like Tripit or Gateguru, provide a much wider range of services from suggesting accommodation, keeping track of all expenses, to storing flight itineraries.

If most of your employee business travel takes place in the UK, the Best Western Business Account could save you both time and money. The account works like a joint family bank account. When employees travel they put all expenses onto a card that can be monitored by the account holder/CEO via a centralized online billing system. Not only does the service keep track of all expenditure in an easily manageable and clearly presented report, it also provides various discounts including 51% off train travel and offers at hotels across the UK and beyond.

If you follow these tips, you’ll be well on your way to making the travel expenses process as painless as possible, both for you, your employees and the bottom line.

GUEST BLOG: This helpful advice was brought to you by Simon Green on behalf of Best Western Hotels.

10 Bootstrapping Businesses Share Their Knowledge (Part One)

To run a business you need to go to a bank and borrow lots of money, sign your house, dog and granny away, right?

Wrong!

Here are 10 business owners who share their information on how they bootstrap their business, how to get free stuff and what the challenges are (these are in no particular order):

1. Jamie Yahne, owner of online dinnerware store Glitzee Glee:

…if you want free advertising you need to establish a presence in places on the internet that are trending and get a lot of traffic.The best way to find out the hottest place to advertise is to join social networks because people talk about everything including the latest coolest websites.

Here’s an example – Pinterest is very popular right now so that’s where you need to be plus it’s free.

The market is always changing and you’ve got to keep up with it. What’s cool right now might not be tomorrow. Networking is very important and it gives you the upper hand because you will get information through word of mouth and discover free advertising opportunities.

2. Carrie Nardine of I Made It! Market

She had the following great advice:

We first built this business on social media with our first website presence only through MySpace (2007) then an early adopter to Facebook.

We use social media ads, connect to bloggers and cultivate relationships with organizations in-line with our customers for unique partnerships for promotion.

What do you do to save money, get things including services for free, enhance your cash-flow, etc.

INTERNS! There are so many talented young people out there right now who are out of a job and looking to create an impact or use their skills to make something good happen as they job search. We are happy to have them and use them for writing, promotions, one the ground event planning, outreach, viral marketing work and graphic design.

What are the challenges?

If you trade or have someone doing work for you pro bono you are at the mercy of their schedule and priorities. As they say, you get what you pay for, and while that may not completely ring true (our interns have consistently been incredible workers and very talented) you cannot rely on them as you would someone you pay to do a service for you.

3. Marjorie R. Asturias, president and CEO of Blue Volcano Media.

Blue Volcano Media

The Dallas-based digital marketing agency that specializes in B2B social media consulting was founded in January 2010 and has grown into a small boutique agency with 2 full-time and 4 part-time staff. She has been able to grow her business very quickly using business bootstrapping.

Marjorie uses the following bootstrapping tactics:

- Bartering services to support my business, whether it’s taking on a dog daycare as a social media client in exchange for free daycare for my dogs during the week so that I can focus on my work without having to worry about them;
- Using open source software programs instead of purchasing commercial software;
- Using free business software services;
- Using very low-cost tools to use for the back-end operations side of my business;
- Eschewing an office and operating a fully virtual company, which we continue to do to this day;
- Hiring staff initially as contractors on a per-project basis;
- Using online job marketplaces to find quality talent at reasonable rates;
- Seeking out free or low-cost networking groups and events, e.g., many Chambers of Commerce allow non-members to attend one or two events at no charge before asking them to pay or become a member;
- Doing a lot of things myself, including learning how to build websites, perform basic film editing tasks, designing brochures, etc.

4. Stacey Corbett of One Tiny Suitcase.
One Tiny Suitcase

This Canadian business specializes in Baby Equipment Rentals. Stacey says:

With a non-existent advertising budget in the early days I quickly learned that local publications were hungry for content. I started writing family travel articles for magazines in exchange for print ads. I would write one article every two months for a local Baby Magazine and in exchange they would run a full color 1/3 page ad for me. The relationship worked so well, I ended up being a regular columnist. Not only did my articles relate to the niche my business was in, customers also saw my ads in the magazine.

The biggest challenge I faced was that I wasn’t a writer before becoming a business owner. I think the last piece of creative writing I completed was back in university. In the end though, I’m passionate about my business and that came through as I wrote about Family Travel.

The exposure I got from my writing felt like free advertising to me. I had more time than money when I started so it was a great way to put some ‘sweat equity’ into my business!

5. Ian Ippolito of vWorker.
VWorker

Ian has turned his company from a tiny venture with just one person to a big organization employing 15 people with $11.1 million revenue last year. How did he do it?

I did this by weaving the boot-strapping mentality into the DNA of the company. It permeates everything we do. Before we do anything we always ask: Will this make more profit than we spend? And we don’t do it unless the answer is “yes”. It seems like a simple question but 99% of companies don’t ask themselves this and get themselves into all sorts of trouble. Some more example: I’m the CEO, but when there’s a new employee, I’m the one setting up their new office and computer before they come in. Why pay an installer unnecessary overhead? There are no $3,000 office chairs, when the $150 chairs are just as comfortable and functional.

Come back tomorrow for Part Two of this feature!

6 ways to better blog content

I was talking with a colleague earlier today and we were discussing blogging, marketing and how to engage with your customers and with more customers.

I’m a great believer in blogging being a really powerful marketing tool. (I’ve written about blogging and marketing here before in Inbound marketing – it’s new and it’s hard but we must get better at it and Content Marketing: Create, Repurpose, Recycle, Curate). However, we agreed that many businesses find blogging quite a bit of a struggle as they very quickly run out of things to write about and ways to say what they want to say.

As a few ways of getting started finding and creating great content for your blog, here’s some of the tools and methods that I use.

  1. Use Google Alerts. If you go to: Google.com/alerts, you can type in any subject or topic or area that you’re interested in and Google will send you alerts that are news, industry or blog based when new content is published or they find material that fits what you are interested in. This is a great way to find, comment on and share information that readers of your blog or your niche will find useful and interesting. It’s free too.
  2. Bookmarking Sites like Delicious.com or Digg.com can be really helpful in finding interesting stories that are relevant to your niche.
  3. Clipping. Related to number two is clipping. I find that when I see things in a newspaper or magazine then I’ll generally tear out the article that caught my eye and put it in my notebook so that I can write about it later. I do the same online but use an application called Evernote.com to ‘clip’ pages and articles that I find online so that I can return to them later when I am on or offline.
  4. Guest posting. It’s a myth that you need to create all of your content yourself and so guest posting ie. asking someone else like one of your customers or one of your suppliers to write a piece or a series of posts for you can be a great way to add different perspectives, voices and personalities to your blog. However, a few things that you should keep in mind are:
    • It is your blog so always be clear about what you want them to write about (or get them to come up with ideas that they think could fit with your blog and then agree a topic); and
    • Remember, it is your blog so never publish anything that you are not happy with.
  5. Interviews. Whether in text-based question and answer format or audio or video format, interviews are great ways to share different stories and perspectives from your employees, customers or suppliers and are great ways for people visiting your blog to get to know the real and personal side to your business.
  6. Other experts. You will obviously be an expert in your own field, right? But, I bet you don’t know everything, right? Therefore, keeping in touch with other players and experts in your field whether it is by subscribing to their blog or their newsletter is another great way to find new ideas and perspectives on things to write about.

These are six ways that I use to help me generate content for my own and this blog. What others do you use that I can learn from you?

Top 5 Tips for Small Business Product Exporting

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Top 5 Tips posts from the SME Blog are always full of hints and tips for small, home & micro business owners.

1. Don’t blindly assume that exporting is the right option for your small business. Sometimes it is best to establish yourself more firmly in your local area or home country rather than branching out.

2. Understand the risks you are taking when exporting. Rapid expansion could make you forget all the core elements of your business that made it great in the first place. Remember there is no guarantee of success.

3. You will need to do a lot of research before even considering exporting as a course of action. Different countries may have laws that prohibit the sale of your product or there may just not be a valid market for you.

4. Don’t underestimate the importance of the culture within the country you want to export to. You must be sensitive to local customs and their way of doing things, or you stand no chance of acceptance.

5. Use a virtual office solution to keep your costs manageable. By doing this you won’t have to risk much money at all to get your product available on a worldwide basis and still provide localised support.

Four Common Invoice Factoring Myths

Invoice Factoring is increasingly recognised as an important part of business finance, particularly for SMEs. It operates as a viable alternative to a traditional bank loan and helps to promote a healthy cash flow. However, there are a number of misconceptions that cause many business owners to hesitate before taking advantage of it. In this article I’ll clear up some of the most common Invoice Factoring myths.

Myth: Invoice Factoring is only for businesses that are having serious problems.

Reality: Invoice Factoring is a way of managing your existing cash flow more effectively. It isn’t a bailout, and in actuality is much better suited to companies that are performing well and looking to grow and develop. Invoice Factoring involves using your customer invoices as collateral in return for ready cash, which the factoring company will then make back by collecting on these invoices. It is generally popular with companies that have good relationships with their customers, but find themselves short of ready cash due to slow or staggered payments from customers. By managing their cash flow more effectively, they can then spend less time chasing invoices and more time developing their businesses.

Myth: Invoice Factoring companies take a huge cut of the value of your invoices

Reality: Most invoice factoring companies will give you up to 90% of the value of your invoices right away, and then return the remainder when the customers have paid. The cost deducted is a service fee that covers the management of the facility, calculated based on the projected turnover. In the case of a reputable invoice factoring company should typically be around 0.3-0.5% of your profit.

Myth: Factoring companies will harass your clients with aggressive collection calls

Reality: Factoring companies want to enable you to do more business, so it’s not in their interest to alienate your customers. They will often adopt a more professional and systematic approach to make the collection process simpler for all concerned. In other cases the client will barely notice a difference in how and when they’re paying for your goods and services at all.

Myth: When customers realise that I’m using a factoring company, I’ll lose business

Reality: Invoice Factoring helps your company to grow and develop, so an effective factoring plan can often be a sign that a company is doing well, rather than badly. However, some factoring companies are aware that this misconception exists and offer services that allow all communications to appear to be coming from you. They can also offer alternatives for companies that have particularly strong relationships with their clients and wish to maintain a face-to-face relationship.

Utilised correctly, Invoice Factoring can be one of the best ways for a company to grow and develop even in times of economic uncertainty. However, it is vital that you choose a trustworthy and reputable factoring company. Seek out established finance brands that are fully accredited before making any commitments and you should be in safe hands.

GUEST BLOG: This blog post is provided by Hitachi Capital (UK) PLC, winner of the Factor and Discounter of the Year award at the CreditToday Awards 2011.

Pinterest is of B(iz)interest

Pinterest
The not so new kid on the social media block, Pinterest, is causing some waves. Question is – is it anything, business owners should get involved in?

The short answer is YES.

Pinterest is especially useful if you produce iconic goods, art or great visual material that looks good on a billboard.

Essentially, you are sharing images, people can look at them and follow the image back to it’s source, i.e. you or a website.

Even if your services and products are of a ‘visually average’ nature, just connect them in a blog post to a great image that is loosely relevant and then ‘Pin It’ on Pinterest.

You just need to remember that the world, or in this case Pinterest, is not only about you, so be social, engage, follow and build relationships and Pinterest should prove another great tool to build your brand.

Pinterest is currently by invitation only – if you need an invite just contact me by email and I will send you an invitation. You can follow me on Pinterest, too.

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