Tag Cloud CRM


Infographic: Marketing Automation

Infographic: Marketing Automation

Small business owners only have a limited amount of time to do everything in their business. That’s why marketing automation has greatly increased in popularity as newer technology makes it possible. Marketing automation is something that has come to prominence as CRM systems have become more affordable. Now every business is able to afford their…

Customer Care – The 360° View

Customer Care – The 360° View

As a small enterprise, the way you treat your customers is extremely important. You simply cannot afford to annoy them or lose their support. The best way to show customers how valuable they are to your organisation is to use all the information you have generated about them throughout the duration of your relationship and…

Customer Loyalty

Getting customer loyalty is hard, loosing it is easy. It is nothing you earn long term, it is something you need to earn over and over. It is a team effort of all your staff, one bad staff member will ruin it forever. It means remembering what happened the last time, name and other details.…

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