Tag contacts CRM


Top 5 Tips for Small Business CRM (Customer Relationship Management)

The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. 1. Talk to everyone who comes in contact with your business. If they purchase from you, find out why. If they don’t want to purchase from you, you should definitely find out why! 2. Try…

Customer Care- Growth Potential For Small Business

For most big businesses customer care is a ‘cost centre’ – in other words it is something that costs them money, they outsource it (often to India, to save some more money) and they generally wish it would all go away so the quarterly results look a little better to their shareholders. Here is the…

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