Tag customer relationship management


Customer Care – The 360° View

Customer Care – The 360° View

As a small enterprise, the way you treat your customers is extremely important. You simply cannot afford to annoy them or lose their support. The best way to show customers how valuable they are to your organisation is to use all the information you have generated about them throughout the duration of your relationship and…

Why Your Business Should Monitor Its Online Reputation

People are talking about your business. They are going to tweet about you, review you on Yelp, write about you on Facebook, leave their thoughts on Google, and email all of their friends about you. Do you know what they are saying? Sure, their personal emails are going to be out of your purview, but…

Top 5 Tips for Small Business CRM (Customer Relationship Management)

The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. 1. Talk to everyone who comes in contact with your business. If they purchase from you, find out why. If they don’t want to purchase from you, you should definitely find out why! 2. Try…

3 real ways to help you stand out and build better relations with your customers

Readers of this blog and my own across at www.adrianswinscoe.com know that I write about building better and more valuable relations with your customers and your people as a way of growing your business. Over the festive break I spent quite a lot of time ‘unplugged’ from the digital world thinking about how we can…

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