The danger with SaaS.

You’d be excused to think, that this is an odd headline coming from someone who has probably be longer involved in this business model than most. But yesterday I had a conversation with someone who claimed to be a SaaS – Software as a Service vendor.

I asked them about their service and the security of the data, at this point the person in question told me that this was none of my business and he followed this up with more verbal abuse. After he calmed down, he told me that there was a “Code of Practice” amongst SaaS vendors, which would not allow him to talk to me about these issues.

Let me be very clear about this, his “Code of Practice” excuse is total “B*** Sh**!”

We host our primary European data in Telehouse Europe, Docklands, London and have been doing so for over 14 years now. There you have it – NO problem – you try and get in there. Hell – I hardly manage that, and that is the way it should be. So there is no need to hide this kind of information, unless you have something else to hide.

I can only strongly recommend who ever you choose as an SaaS vendor for whatever reason, make sure your data is safe and not under someone else’s desk. After all your data should be safer with your SaaS vendor than it is with yourself. Any reputable vendor will love to brag about their security arrangements, and to know where your data is held is your legal right under current data protection legislation.

Whatever you do, stay away from vendors who fob you off with “Codes of Practice” and other excuses. Such a code does not exist, and if it does it shouldn’t. — ST.

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