October 2020
Mon Tue Wed Thu Fri Sat Sun
« Sep    
 1234
567891011
12131415161718
19202122232425
262728293031  

Year 2010

It Sounds Like English, But I Can’t Understand A Damn Word You’re Saying

Answer phone messages you really enjoy: Accountant: “Good morning, I’m calling to talk about your P & L and your Balance Sheet!“ Web Designer: “Hi, we need to talk SEO – call me!“ These are conversation you can’t wait to have, right? Well, how about these: Accountant: “Good morning, I wanted to talk about how…

I Can See Your Point, But…

Search engine optimisation aka SEO is on everybody’s mind these days. A term that strikes fear into many small business owners hearts, as it is jargon and nobody really know what it is or what it really means. Answering the question is complicated. Therein lies the problem. I hear from many clients that they had…

Top 5 Small Business Back Office Tips

The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. 1. Make sure that your back office process is designed with the greatest amount of flexibility in mind and any potential roadblocks are removed from the process. 2. Don’t turn the process into more of…

Customer Care- Growth Potential For Small Business

For most big businesses customer care is a ‘cost centre’ – in other words it is something that costs them money, they outsource it (often to India, to save some more money) and they generally wish it would all go away so the quarterly results look a little better to their shareholders. Here is the…

Finding True Love For Small Business Success

Starting a business is often an act of passion, you want to change the world for a better place, love how it makes you feel to do what you do; in short it is often more than only making money – it’s like finding true love in what you do. You are probably very good…

How Would I Feel Meeting You?

You see this face in the crowd (I’m terrible at remembering names) you know this face and then you remember you met this person during a networking event, a trade show or a business meeting of some sort. You say, “Hello”! The problem is you can’t remember what his/her business was, what products or services…

Win A Signed Copy of RARE Business – By Adrian Swinscoe

Last week I reviewed Adrian Swinscoe’s fantastic book – RARE Business. And now I have a signed copy to give away to a lucky reader of my blog. In keeping with Adrian’s strong business values, to win the book you need to leave a comment here, on my blog, telling us why customer care is…

Top 5 Website Tips for Beginners

The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. 1. Make sure that you know your target market. If you don’t know who you are trying to attract to your website, it is difficult to cater the content accordingly. 2. Consider how your audience…

Shell Live Wire Competition – Meet Business Partners

As readers of my blog will know, I love innovation and entrepreneurship – both of which I am passionate about. Shell Live Wire are currently running a competition and the winners are the people who produced the video that gets the most views on YouTube. One contestant, Becky Blackmore, from Meet Business Partners, took the…

Error 404 – Business Not Found

Sometimes when you are surfing the web you click on a link and you get the error 404 – page not found! This means that, for whatever reason, the internet page you have requested can’t be found perhaps because the URL was mis-typed, or the page has changed, etc. Over 80% of all purchases are…

WinWeb Business Cloud - Creating Financially Sustainable Businesses