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Day January 12, 2011

Entries 1 Total

The Importance of Customer Service and Contact

Jan 12, ’11 11:30 AM

Small businesses often complain that they cannot really compete with larger firms. Economy of scale is usually cited as the main reason for this. Large firms are able to purchase raw materials and stock on a scale that a small business could never afford. However, small business owners often overlook some of the benefits that…

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