April 2011
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Month April 2011

amazon.fail – Is that fair?

Lately much has been made of the downtime experienced by amazon’s hosting infrastructure. Amazon’s clients – some of the big names in the cloud computing industry using the platform experienced outages too, and so did their clients. These outages are frustrating, upsetting and most probably unsettling for customers – but they will happen again and…

Dollarization

Do you know why people buy your product or service? There can only be two reasons, either it makes them feel good or it helps them to solve a problem. It can be argued that some products do both, ether individually or both at the same time. The feel-good factor is an intangible property and…

Competitive Edge: Customer Response Time

According to pan-European research conducted by Vodafone, 78 % of European SMEs believe that responding faster to customer inquiries is key to win new business. Other research suggests UK SMEs adopt key technologies like cloud computing much slower than their European counterparts. In a time when we see the number of communication channels multiply –…

UK Economy in “Fragile Recovery”

The UK economy grew by 0.5% in Q1 of 2011 – apparently reducing the risk of a double-dip recession. Different sectors have grown at different speeds, the manufacturing sector is doing very well, while others are struggling to make any gains. Bank lending to the SME sector has fallen again, which makes you wonder. Manufacturing…

Rethink IT. Revitalize Business. – IaaS

When you look at products like WinWeb’s Online Office Suite you realize that it provides you with far more than just small business cloud computing software or Software as a Service (SaaS), it is actually a complete small business IT “Infrastructure as a Service” (IaaS). “ IaaS – Infrastructure as a ServiceDelivers time-savings, security and…

Top 5 Tips for Small Business Blogging

The weekly top 5 tips post is always full of helpful hints and advice for small, home and micro business owners. 1. Use the search engines to find similar blogs that write about the topics you will be discussing. 2. Get started building your blog. There are many free options available, but you may wish…

Into The Danger Zone

Looking at business of all sizes, you can’t escape thinking about how vulnerable business is at different growth phases – some sizes seem to be more stable than others. Micro businesses seem to be very stable because there is limited change from month to month, overheads are low, they are often run from home. Small…

Say “Thank You” – It’s Good For Business!

Your business may get referrals from other customers or friends, this after all is the best way to grow a business, by “Word of Mouth”! No matter how this happens – online or off-line – it is something to be grateful and thankful for – right? Question, when was the last time you called that…

I Love Innovation, But ….

….. I don’t have time for it in my business! ….. I don’t need it! ….. if it ain’t broke, don’t fix it! This is the story of my life, well, my business life anyway. When I started WinWeb.com in 1994 with a vision of using online technology to deliver services and solutions to SMEs…

If you never ask ….

Do you wonder if anyone would buy the product or service that you want to supply or how much they are willing to pay for it? Do you wonder if your latest business website update is well received by the visitors to your webpage? How can you find out? Simple – ASK! Why are we…

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