Smile more to improve your customer service and grow your business

Are you like me and sometimes wake up in the morning with a song in your head that you just can’t quite shake?

Well, the other day I woke up and had the song ‘People should smile more‘ by Newton Faulkner.

Singing along to that song for most of the day got me to thinking about why we smile and the connection to smiling and how we build and develop relationships with our customers and employees.

I know that smiling is a way that we can express our inner emotions but looking into it I also found out that there is good evidence, learnt from when we are children, that smiling is also a way that we learn to engage people.

Think about how a smile can attract, motivate, soothe, transform, sell an idea and market your business more than a frown or a non-expressive face or voice….

So, your mission, should you choose to accept it is to start smiling more at your customers, your suppliers and your staff. You never know what might happen :)

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