Category Business Marketing

Stand out from your competitors and make 2014 the year that you start harnessing the power of blogging

Recently, I was trawling through my Evernote store of articles when I came across a Social Media Examiner article from a few months ago called: Blogging a Top Focus for Marketers and Other Trends Shown in New Research. Before I go on, I must say that I use Evernote to ‘clip’ and store articles that,…

Are incentives the missing piece of your customer review picture?

Have you considered making a special offer or discounting your prices to try and drive extra sales? If you have, or are considering doing so in the future, let me ask you to pause for a second and consider something….. Imagine you are researching, browsing or shopping for something new. Also, let’s say you are…

A simple approach to generating marketing content that will also help you deliver better customer service

Research released earlier this year by Sabio and the Customer Contact Association that showed that anywhere between 25% and 40% of the calls made to UK contact centers are unnecessary or avoidable. The research highlighted that the most common causes of calls to businesses were to do with: Customers chasing information about deliveries, how to…

Before doing anything new, be guided by your customers

Take a look at the following article: Small Businesses Favor Tactics that Balance Customer Attraction, Retention. Have you taken a look? What is it suggesting? Are you doing all of the activities listed, some of them or only a few? How do you feel? Frustrated with another article telling you what you should be doing?…

Infographic: Internet Memes

Infographic: Internet Memes

Richard Dawkins defined the concept of a meme in his 1976 book The Selfish Gene as a way to “explain the way cultural information spreads“. With the advent of the Internet Meme, the term has become a part of popular culture itself. There is now even an “Idiot’s Guide” for memes! This infographic is an…

Vanish, Facebook and helping yourself by helping your customers

There have been reports recently that Facebook’s popularity is waning in the UK, with one report suggesting that “a 9 per cent drop in Facebook usage since April 2012” because users are: “fed up with social marketing promotions” and “nervous their personal info would be handed over to third parties” The report goes on to…

Markets- A lesson in business.

A walk down to Borough Market in London on a Saturday before Christmas confirmed two things to me. The first, great quality artisan food businesses are alive and well, and the second, people are interested in buying their goods, and ‘food culture’ is alive and well, safe to say- it was heaving. I have always…

Communication Breakdown

The art of articulation I’ve said it before and I’ll say it again- being able to articulate what you do personally or in business is just about the most important skill you can develop. Sounds obvious huh? Well I am constantly being shocked just how bad people are at it. The age of the ‘Shrinking…

Are you missing half of the opportunity?

This post was inspired by an article that I recently read on Fast Company called: Acquisition Is Sexy! Retention is Boring…Right? It’s coming to the end if the year and if you’re not in the swing of preparing for the Xmas rush I guess that your business will start slowing down as Xmas approaches. If…

Five Simple Marketing Tips for Small Businesses

I have been thinking about what to write for this post for the last couple of days. Whilst doing my research and thinking about a few ideas I came across the following infographic that I wanted to share with you. What I like about it is that it concentrates on some very simple things that…

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