Category handle problems

Being #1

Comes with enormous responsibility. The failure, the success, or a somewhat tacky mix of both- whatever result that your team achieves, they say, is a direct result of your leadership. At one time I really hated to think that having a successful team was all up to me- after all people came around with their…

How do you keep your business fresh?

Be disruptive not desperate ‘I’ll do it’. That’s the response you get from Tony Robinson OBE’s answer-phone. It doesn’t surprise me that he’s desperate for work – he can’t do anything. As a literary agent, to yours truly, he’s been as successful as my goldfish. His long suffering wife, Eileen, tells me that he is…

We may have got the T shirt but it’s still to be earned.

We don’t know what we don’t know I always chuckle to myself when big companies that sponsor awards to start up and existing small business give, as part of the prize, mentoring or advice from a senior executive in their company. Perhaps it is no laughing matter. Firstly, it’s arrogant to assume that starting and…

The rate of insolvency is not helped by lies, damn lies and statistics

I saw a couple of news stories today that were reporting on new figures that have come out of Experian on the number of business insolvencies in different parts of the UK. The first (Huge rise in insolvencies, but London fares better than rest of the UK) was from Londonlovesbusiness.com and looks at the November…

Courtesy, riots, customer service and employee engagement

Over the last few days a series of reports by Parliament, the police and the press have been released looking into the cause of England’s August riots. You can read an overview in the BBC article: Were the riots caused by bad manners? In each of the reports, one trend/word/observation/conclusion….call it what you will has…

Problem Solving – Small Business Quote of the Day

A small business quote a day keeps you thinking, inspired and entertained  “The problem when solved will be simple.” Anonymous, Sign on the wall of the General Motots research laboratory at Dayton ,Ohio . Quoted in Positioning: The Battle for Your Mind (Al Ries & Jack Trout; 1981)  To find previous Quotes of the Day look here 

Problem Solving – Small Business Quote of the Day

A small business quote a day keeps you thinking, inspired and entertained  “Threat is dealt with by defensive reasoning… This in turn, produces learning systems in organizations that are actually against understanding how to deal with threatening issues so they can be eliminated.” Chris Argyris (b. 1923) US academic & organisational behaviour theorist, Strategy, Change…

Problem Solving – Small Business Quote of the Day

A small business quote a day keeps you thinking, inspired and entertained  “You’re either part of the solution or part of the problem.” Eldridge Cleaver (1935-98)US civil rights activist, speech, San Francisco (1968)  To find previous Quotes of the Day look here 

Problem Solving – Small Business Quote of the Day

A small business quote a day keeps you thinking, inspired and entertained  “A gentleman can withstand hardships; it is only the small man who, when submitted to them, is swept off his feet.” Confucius (551-479 BC) Chinese philosopher, administrator & writer, Analects  (7500 BC)  To find previous Quotes of the Day look here 

Problem Solving – Small Business Quote of the Day

A small business quote a day keeps you thinking, inspired and entertained  “We must bear in mind that the statistical relationships we work with, embodied in our econometric models, are only loose approximations of the underlying reality… Some fog always obstructs our vision, but when the structure of the economy is changing, the fog is…

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