Category People to People

What you think about your customers and how you serve them will define and drive what you receive from them

Following on from my previous post (You cannot improve one thing by 1000% but you can improve 1000 little things by 1%), I’d like to share with you another quote: A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. He is not an…

A People List – the secret of your biz success

Don’t believe all you read There is a better way to start up success than the business planning process. A lot of the same ‘must dos’, processes, are quoted by entrepreneurship academics, management gurus, glampreneurs and politicians as being needed for you to start and run your own business successfully. Training and supporting prospective entrepreneurs…

People to People (P2P), Not B2B/B2C

Business should be simple. Simple is good. So why complicate the hell out of it? Business to business relationships or business to consumer relationships? We all use social media, have we learned nothing? Are you social with Siemens, just because you bought their washing machine? I should think not. You may be social with the…

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