Category Relationships

Entries 2 Total

Life’s a Pitch and then they buy

Nov 15, ’11 8:09 PM

As a small business you know that every communication counts. When speaking with customers, suppliers, investors, competitors, or peers, the way in which you present yourself and your business will have a lasting impact on whether or not they do business with you, or in the case of competitors treat you as a genuine threat…

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You shouldn’t need an excuse to deliver great service

Oct 5, ’11 6:00 AM

You shouldn’t need an excuse to deliver great service or to recognize great service but here’s one anyway. Your excuse: This week is National Customer Service Week. What does this mean? Well, according to the Institute of Customer Service it is: “a week long opportunity to raise awareness of customer service and the vital role…

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