Great post by Dr. Marla Gottschalk via LinkedIn on how employee engagement inside the business is a two way street. We often discuss the importance for companies to engage their employees, but what about when this is a one way street? It leads to misunderstandings and ultimately to getting fired – this is entirely avoidable!
Not about frocks Keep up won’t you; I’m not asking you to actually sleep with the celebs. I don’t allow anyone to sleep with me. Simon Cowell’s unofficial biography mentioned Dannii Minogue but not me. Yet, coincidentally, I also have a chic shorter ‘do and a couple of designer frocks with an of-the-moment statement shoulder.…
Making it Better and Fairer It will be a rocking good start to 2012. The UK Enterprise Rockers movement is inviting journalists to kick off 2012 by covering the launch of our #MicroBizMatters campaign. The Enterprise Rockers, all micro business owners, have chosen Scarborough to host the media launch event at noon on January 9th.…
The world as we know it is changing; and, more pertinent to business owners is the way that business is changing. Gone are the days when we all sat in cubicles, working 9-5, using paid advertisement to grow our companies and traditional CV’s to get jobs. An increasing number of employers are using LinkedIn, Facebook…
I had an interesting conversation about my view that management control over employees is a myth. I have believed for some time now that an office is often a total waste of money and completely unnecessary. Most of the time I’m told it’s OK when you work by yourself, but not if you have employees,…
More and more of the work-force in large corporations work from home, or have a “hot-desk”, they share with others while they are in the office. This trend is driven by the ever present need to feed the profit hungry shareholders of these often public companies. But is this trend only some thing big business…
I think I have written at length about customer service and how important it is to the success of your small business. Customer service has also to do with knowledge about your products and services, personal development and training is essential to reach this goal. However, if you think that training is costly, think again.…
All these personal traits are important, but not as important as EQ - emotional intelligence - which means people who have natural warmth, are optimistic and can empathize with the plight of other people.Who would you rather deal with, someone who seems cold and distant, or someone who understands your problems and can suggest solutions or ideas on a services/product level, but also on a more emotional and beneficial level.... So when you hire, ask about faults, ask about being told off for getting something wrong, ask how they felt when someone else got told off at work?
Here it would be desirable to have a large turnover, of cause.In both cases it is true to say, it does not matter what kind of small business and start-up business, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer- or Personal business, like professional, contractors, freelancer, self-employed, sole-trader and virtual assistants, you run. It may be more related to things like: Market segment;Management environment;Staff experience, to name but a few.You can always speak with some other small business owners or get some market segment data from information agencies, maybe they can give you a better idea of where you should be with numbers, comparing yourself to your peers is always a good idea.I like the question, it makes for some interesting planning exercises for bootstrappers.
Why educate women – isn’t it a waste of resources?
When my wife went to university in London in the eighties one of her professors was of the opinion that the education was wasted on women, since they would leave university, get married and have children. While nobody says these things anymore in public, we still seem to have the same mentality. Today I travel…
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