Exporting & Globelization for Small Business

Category Key Account Management

Entries 4 Total

Exporting & Globelization for Small Business

Aug 23, ’07 11:09 AM

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We learned that our customers just used our OnlineOffice and made arrangements for the "Live" services themselves - and this has been the way ever since we withdrew GlobalOffice to focus on our "core" business to provide a Small Business Infrastructure -SBI.Small Biz Labs have a post today about Laurel Delaneey's Global Small Business Blog and one of her recent posts, some of the data is quite interesting: Only about 4% of US companies are exporters and the US has the lowest level of exports as a % of GNP of the G7 countries - roughly 10%. The highest is Germany at almost 45% and the 2nd lowest is Japan at a bit over 15%SME's (defined as less than 500 employees) accounted for 29% of US export value in 2005.While the number of exporting businesses in the US grew rapidly in 90's, it has stayed relatively flat since 2000.

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Teamwork for Small Business Is Way To Success

Aug 22, ’07 7:43 AM

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A team is defined as a group of people who co-operate in such a manner that it achieves more than the sum total of the individuals achieve each, they are united around a common goal and are accountable to the team for their actions.Examples of teams are: Work TeamsSales TeamsCustomer Service TeamsVirtual TeamsI would suggest that small business owners need to form teams around their small business and start-up business, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer-, Professional-, Personal businesses, too.... The benefits especially for small business and even more business start-up, can not be over emphasized - teams perform functions so important for small business success: achieve better work results than individuals,are ultimately more scalable and flexible than larger organisations,offer a wider range of services and products than individuals,offer the opportunity of "brain-storming",motivate each other,develop more skills and confidenceshow more commitment to each other.Whatever you do, employ new staff, hire a consultant, work with an accountant, think my-team, think my-community and think my-network - because you are building your Small Business Team.

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Small Business Checklists: Size Matters

Aug 21, ’07 8:30 AM

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Here are some pointers to help you to look bigger, more professional and efficient: Business address - "19, Rose Gardens" may not be the best small business address, a PO Box number is not really the way to instill confidence either - use a business address service, which will forward all mail to you.Phone answering - have your phone answered, no matter what, use a virtual assistant or an answering service.... If you work with on virtual assistant they have usually a network of expertise around them, that creates a one stop shop for professional skills for you.Be proactive - use Key Account Management Techniques to deal with your customer, remember the 80/20 rule.Branding - even if you outsource insist on your own branding, it builds your brand and is less confusing for your customers.Share technology and facilities - see if you can find other businesses that let you share equipment, storage, office and anything else you can think of.Think big - the way you talk about your business, products and services will tell others a lot about you and your business.

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Key Account Management for Small Business and Start-Ups

Aug 18, ’07 8:14 AM

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I guess you would also agree with e that these 20% of your clients are very important to your small business and start-up business, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer-, Professional-, Personal business, so what are you doing about that?... They are the customers that keep your small business revenue growing, look at some of the attributes of an key account:Provides your business with consistent and high value businessIs looking for a long-term partnership with your small businessIs of "strategic" importance to you or your business sectorOffers you increasing sales for the futureIs one of your most important customers.You need to develop and maintain an value adding relationship with your key accounts, because they offer you a constant revenue stream of high quality and reliability - best of all a growing revenue stream.

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