Small business owners only have a limited amount of time to do everything in their business. That’s why marketing automation has greatly increased in popularity as newer technology makes it possible. Marketing automation is something that has come to prominence as CRM systems have become more affordable. Now every business is able to afford their…
Fraud is one of the biggest issues when it comes to small business and identity fraud is of particular concern for many UK citizens. We are constantly warned that nefarious individuals are out to get their hands on our money and to a certain extent this may well be true – research shows that in…
What does your business do when someone asks to know more about your products or services? Is there a set process in place or have you never thought about it? Well, perhaps you should start thinking about the money your business is missing out on when you or someone else at your business fails to…
As a small enterprise, the way you treat your customers is extremely important. You simply cannot afford to annoy them or lose their support. The best way to show customers how valuable they are to your organisation is to use all the information you have generated about them throughout the duration of your relationship and…
The doorbell rings, which indicates our take-away has arrived. “Hello Mr. Töpfer, how are you? Had a great Easter? Could have been a little warmer.” We talk a little about the weather, I pay him and thank him for his service – I like my little conversations with him, he always has an interesting point…
The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. 1. Talk to everyone who comes in contact with your business. If they purchase from you, find out why. If they don’t want to purchase from you, you should definitely find out why! 2. Try…
I remember picking up my son from kindergarten and witnessing some children throwing tantrums. It’s kindergarten, that’s what happens here you say? Problem is, it’s not only happening there. The people who supply the software your IT department uses to run your business are sometimes behaving as if they are still in kindergarten too. Currently…
Traditionally Winweb has mainly focused on the micro business and the small part of the SMB/SME sector. But in the last 17+ years, WinWeb has grown with its customers. Any company with more than 50 users would typically use vendors like salesforce.com, Autotask, NetSuite or even SAP. But now there is another alternative which should…
